Full Service Brick and Mortar Office
Review: 4.5star6 client reviews
Location:1111 N Northshore Dr
Knoxville, TN 37919

Knox County
View Other Branches
Branch Deposit:$1,552,736,000
FDIC Cert:#35583

The Bank

Name:Pinnacle Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:10/27/2000
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:161, view all, view on map
Total Assets:$46,759,060,000
Total Deposits:$37,940,244,000
Total Equity Capital:$5,944,133,000
Total Domestic Office Deposits:$37,940,244,000
Net Income:$351,800,000
Quarterly Net Income:$206,575,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:14%

Client Review

6 client reviews of Pinnacle Bank scored 4.5 out of 5.

 3star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by areggio315, Apr. 12, 2013

With this day and age and people not having time during the work week to get to the bank .. you would think they would have more Saturday hours.. I live in Knoxville and there are no Saturday hours  for any branch in the city.. you would think at least one to accomodate the people.  I was looking into a new bank account with a different bank but just crossed you off my list..

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Knoxville Northshore Branch at Knoxville, TN
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1 comment. Add a comment

by sohappy2be 2018-03-17 09:11:12
That’s why they give you a debit card. I would like Saturday hours too but the benefit of a better human experience far outweighs that they aren’t open on Saturday.  I never have to wait for my teller to finish up in the drive thru or with doing paperwork. They have ample staff and that’s meaningful. Another bank in town has 2 tellers most days. One does business account deposits and the other between drive thru and teller window. Some days I would stand in a line that didn’t move for 15 minutes! No one even looked up at us. At Pinnacle bank, someone always acknowledges me and I rarely have to wait because they have plenty of tellers. Business as it should be. Even McDonalds is taking the human element out of fast food with Kiosks. When looking for a bank find one where there are ample people to look out for you and your account. Run to the bank on your lunch break or just use your debit card.

All Reviews...

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