Home > Tennessee Banks > Germantown Banks > Pinnacle Bank Germantown > Pinnacle Bank, GERMANTOWN BRANCH > Review
Pinnacle Bank, Review
Pinnacle Bank, Review
Average rating
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A total of 2 Reviews with 3 Star
Really bad service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Alice100991, Dec. 08, 2020
My boyfriend is one month that is waiting his credit card to work, he cannot see the money in his bank account,he cannot buy nothing online- and he's waiting from more than 1 month! Don't waste your time in this bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Laurens Road Branch at Greenville, SC
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by Alice100991, Dec. 08, 2020
My boyfriend is one month that is waiting his credit card to work, he cannot see the money in his bank account,he cannot buy nothing online- and he's waiting from more than 1 month! Don't waste your time in this bank!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Laurens Road Branch at Greenville, SC
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Mr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by areggio315, Apr. 12, 2013
With this day and age and people not having time during the work week to get to the bank .. you would think they would have more Saturday hours.. I live in Knoxville and there are no Saturday hours for any branch in the city.. you would think at least one to accomodate the people. I was looking into a new bank account with a different bank but just crossed you off my list..
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Knoxville Northshore Branch at Knoxville, TN
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse





by areggio315, Apr. 12, 2013
With this day and age and people not having time during the work week to get to the bank .. you would think they would have more Saturday hours.. I live in Knoxville and there are no Saturday hours for any branch in the city.. you would think at least one to accomodate the people. I was looking into a new bank account with a different bank but just crossed you off my list..
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Knoxville Northshore Branch at Knoxville, TN
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by sohappy2be 2018-03-17 09:11:12
That’s why they give you a debit card. I would like Saturday hours too but the benefit of a better human experience far outweighs that they aren’t open on Saturday. I never have to wait for my teller to finish up in the drive thru or with doing paperwork. They have ample staff and that’s meaningful. Another bank in town has 2 tellers most days. One does business account deposits and the other between drive thru and teller window. Some days I would stand in a line that didn’t move for 15 minutes! No one even looked up at us. At Pinnacle bank, someone always acknowledges me and I rarely have to wait because they have plenty of tellers. Business as it should be. Even McDonalds is taking the human element out of fast food with Kiosks. When looking for a bank find one where there are ample people to look out for you and your account. Run to the bank on your lunch break or just use your debit card.
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