Name:Pinnacle Bank, CLEBURNE BRANCH
Full Service Brick and Mortar Office
Review: 3.5star4 client reviews
Location:1403 W Henderson St
Cleburne, TX 76033

Johnson County
View Other Branches
Branch Deposit:$182,940,000
FDIC Cert:#20231

The Bank

Name:Pinnacle Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:08/10/1970
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:28, view all, view on map
Total Assets:$2,625,755,000
Total Deposits:$2,280,982,000
Total Equity Capital:$292,948,000
Total Domestic Office Deposits:$2,280,982,000
Net Income:$18,391,000
Quarterly Net Income:$3,824,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:5%

Client Review

4 client reviews of Pinnacle Bank scored 3.5 out of 5.

 2star Overall Rating
 4star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by mommyofboys, Mar. 14, 2014

Ok I only got my account so my child support payments can be direct deposited in there. This bank was good for 6 years of my time banking with them. After 6 years it started to go downhill. I never once had an overdraft not once. My child support stopped coming for God only knows. And I had my first over draft. $5.25 cents kid you not. Never notified me. I never check that acct because it's not used for anything other than odds and ends stuff for my son. Never really used it. Apparently things were coming out of my acct without my acknowledgement. Never notified. All of a sudden I get hit with a letter saying FINAL NOTICE. PAY $5.25 TO PINNACLE BANK. Ok that's fine I'll pay it and that will be it. I'm nowhere near North Texas anymore I'm southern Texas. I called the main office in Keene and you talk about the RUDEST people ever. Can't answer a question without attitude. I was shocked. They treated me like I had written a $1000 in bad checks. It was 5 stinking dollars. I was told I couldn't pay over the phone either come in the office or pay by check. Ok well I went to go cash a check so I could send them a money order to pay this off. As I'm trying to cash my check they say we can't you are on check watch for 5.25. Are you freaking kidding me? Called my mom up too go pay them that day.The only one that was helpful and was very friendly was Mrs. Dora at the Cleburne office on Henderson. God Bless her. She helped the most. Would never recommend this bank to anyone.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Cleburne Branch at Cleburne, TX
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