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Phenix-Girard Bank, Review
Phenix-Girard Bank, Review
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by tcoker, Jul. 20, 2013
when I have a concern about my account and try to call the bank I cant never get anyone on the phone. this has happened on several occasions. I know there are branches opened on Saturday so why don't the phones get answered. things happen on the weekend too and it would put my mind at ease to be able to solve what is worrying me on Saturday instead of having to wait till Monday. I live 40 miles away so driving there is not always an option so I just feel like why should I bank somewhere that I cant find out about my money on Saturday. yeah, I know about the online banking but that's not for me. I don't bank online, purchase online or pay bills online.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Phenix-Girard Bank, Highway 280 Branch at Phenix City, AL
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Overall Rating Waiting Time Other Servicesby tcoker, Jul. 20, 2013
when I have a concern about my account and try to call the bank I cant never get anyone on the phone. this has happened on several occasions. I know there are branches opened on Saturday so why don't the phones get answered. things happen on the weekend too and it would put my mind at ease to be able to solve what is worrying me on Saturday instead of having to wait till Monday. I live 40 miles away so driving there is not always an option so I just feel like why should I bank somewhere that I cant find out about my money on Saturday. yeah, I know about the online banking but that's not for me. I don't bank online, purchase online or pay bills online.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Phenix-Girard Bank, Highway 280 Branch at Phenix City, AL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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