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OceanFirst Bank, Review
OceanFirst Bank, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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1 Star Review
New CD rates… new money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Summer23, Aug. 21, 2023
Recommended this bank for 5.25 APR 6 month CD. Walked in with $xxk… agent at desk counted in front of me and wrote me a deposit slip for same amount.. she then took $$$ behind counter for 15 min only to return and tell me I was $1k short. I remarked that you counted it in front of me and she said “sorry I must’ve missed counted.” I did my own auditing at home, trusting that she was correct, but wasn’t the case. I talked to others in authority (police and lawyer) who said I should’ve never left the bank without my money but instead, I went back to take it out, and they said I had a pre-withdrawal penalty!!!!!! The manager, waved the amount and gave me my money back after two more trips to the bank. That is pretty unprofessional that a banker miscounts your $$$$. I stressed over this and lost a week of sleep… I can’t speak for others but I am widowed and retired and I can’t afford to lose any funds needed to survive. I would have only made $325+ dollars on the CD and LOST $1,000!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on OceanFirst Bank, MAYS LANDING BRANCH at Mays Landing, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Summer23, Aug. 21, 2023
Recommended this bank for 5.25 APR 6 month CD. Walked in with $xxk… agent at desk counted in front of me and wrote me a deposit slip for same amount.. she then took $$$ behind counter for 15 min only to return and tell me I was $1k short. I remarked that you counted it in front of me and she said “sorry I must’ve missed counted.” I did my own auditing at home, trusting that she was correct, but wasn’t the case. I talked to others in authority (police and lawyer) who said I should’ve never left the bank without my money but instead, I went back to take it out, and they said I had a pre-withdrawal penalty!!!!!! The manager, waved the amount and gave me my money back after two more trips to the bank. That is pretty unprofessional that a banker miscounts your $$$$. I stressed over this and lost a week of sleep… I can’t speak for others but I am widowed and retired and I can’t afford to lose any funds needed to survive. I would have only made $325+ dollars on the CD and LOST $1,000!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on OceanFirst Bank, MAYS LANDING BRANCH at Mays Landing, NJ
Was this review helpful to you? Yes, No Report Abuse
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