Northern Bank & Trust Company, Westford Branch

Name:Northern Bank & Trust Company, Westford Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:45 Main Street
Westford, MA 01886

Middlesex County
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Phone:978-692-9700
Branch Deposit:$52,538,000
FDIC Cert:#18266
Established:1987-07-01


The Bank

Name:Northern Bank & Trust Company
Concentration:Commercial Lending Specialization
Established:1960-02-25
FDIC Insurance:1960-06-23
Holden By:Northern Bcorp Inc
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:15, view all, view on map
Website:www.nbtc.com
Total Assets:$2,768,135,000
Total Deposits:$2,360,418,000
Total Equity Capital:$378,294,000
Total Domestic Office Deposits:$2,360,418,000
Net Income:$16,884,000
Quarterly Net Income:$16,884,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:18%
Quarterly Return on Equity:18%
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Client Review

2 client reviews of Northern Bank & Trust Company scored 1 out of 5.

Ms
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by oyvey247, Jul. 26, 2012

DO NOT use this bank!  We have used the Westford branch sparingly over the years just for convenience and I can say any time I needed anything done there was a problem.  Their staff is ill-trained, their cashiers wear tiny tank tops to work (at a bank? are you kidding me?) and like the previous review before said, they do charge you for inactive accounts.  I had opened up 3 passbook accounts for my kids years ago thinking it would be fun for them to see their money grow. HA!  The balance actually got lower due to all the fees from this bank.  And we are taking my poor kids only has a few hundred dollars in these accounts to start with. What a fiasco!
 Today I went to try and close these accounts and the manager tells me (they run through managers like Kleenex over there)that because I can't find the pass books the kids have to come in and sign an affidavit to close the accounts!  ARE YOU KIDDING ME???  My 6 year old has to sign an affidavit??  Who runs this bank?
Warning to the wise - DO NOT GO NEAR Northern Bank and Trust - unless you want to experience total aggravation and mismanagement of your funds.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Northern Bank & Trust Company, Westford Branch at Westford, MA
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