New Peoples Bank, Inc., Review

My bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rebel, Oct. 19, 2019

There #1 if you ask me they have been extra good to me

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on New Peoples Bank, Inc., Esserville Branch at Norton, VA
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Technologically Inadept
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NPBReview, Oct. 13, 2013

New Peoples Bank is very technologically outdated. Compared to other banks NPB is out of the loop on internet and mobile banking. With other banks, it's possible to take photos of checks via mobile devices and many other useful features, however, with NPB there is only a (poorly) made application to view transactions history and a few other things, which most banks have; overall NPB is not up-to-par with internet/mobile banking, and I would only recommend this bank to people who don't use the internet.

I'm also displeased with the inability to provide feedback. Nowhere on the site is there an area to provide feedback. There is a Contact Us area, but it must be for a specific issue. I'm very shocked a business doesn't have a proper place to provide feedback on issues.

If you're looking for a bank to get the most out of your smart phone/computer, NPB is not for you.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on New Peoples Bank, Inc., Abingdon Office Branch at Abingdon, VA
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