MidSouth Bank, Westside Branch

Name:MidSouth Bank, Westside Branch
Full Service Brick and Mortar Office
Review: 1star1 client review
Location:4015 West Main Street
Dothan, AL 36305

Houston County
View Other Branches
 
Phone:334-699-7775
FDIC Cert:#2777
Established:07/01/2006


The Bank

Name:MidSouth Bank
Concentration:Commercial Lending Specialization
Established:01/01/1912
FDIC Insurance:01/01/1934
Holden By:MIDSOUTH BCORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:12, view all, view on map
Website:www.bankmidsouth.com
Total Assets:$612,736,000
Total Deposits:$570,462,000
Total Equity Capital:$40,861,000
Total Domestic Office Deposits:$570,462,000
Net Income:$4,732,000
Quarterly Net Income:$2,128,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:22%
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Client Review

1 client review of MidSouth Bank scored 1 out of 5.

Horrible customer service.
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Cpatterson, Jun. 14, 2021

I have banked with Midsouth for 4 years. I deposited a check that was for $6,000. I explained at the time of the deposit that I needed the mo ur available for my sons surgery that was in a few days. They told me that the check would be placed on hold as a formality due to the total but would he available on Friday. (Deposit that Wednesday). I went to the bank to ask for a status after the customer service supervisor was unprofessional and rude and was told that the funds wouldn’t be available until next Saturday. The reason was because that needed to call and speak to a representative at Bank of America where the check was written. I will be closing my account t with midsouth and will never recommend anyone banking there fir the rest of their existence. I have had some issues in the past with banks but this tops them all. Especially in the age we are in where electronics transfers and deposits only take 2-3 days to clear both sides, they are holding this check just in spite. They will be getting a 0star out of 5. Never again will I ever Bank with Midsouth.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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