MidSouth Bank, Review

MidSouth Bank, Review

Average rating based on 1 review
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Horrible customer service.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cpatterson, Jun. 14, 2021

I have banked with Midsouth for 4 years. I deposited a check that was for $6,000. I explained at the time of the deposit that I needed the mo ur available for my sons surgery that was in a few days. They told me that the check would be placed on hold as a formality due to the total but would he available on Friday. (Deposit that Wednesday). I went to the bank to ask for a status after the customer service supervisor was unprofessional and rude and was told that the funds wouldn’t be available until next Saturday. The reason was because that needed to call and speak to a representative at Bank of America where the check was written. I will be closing my account t with midsouth and will never recommend anyone banking there fir the rest of their existence. I have had some issues in the past with banks but this tops them all. Especially in the age we are in where electronics transfers and deposits only take 2-3 days to clear both sides, they are holding this check just in spite. They will be getting a 0star out of 5. Never again will I ever Bank with Midsouth.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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