Merchants Bank, Review

Merchants Bank, Review

Average rating stars based on 3 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Merchants Bank Lakeville MN
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by edburek, Apr. 07, 2012

I've been dealing with merchants for years. They are most accoomodating and would advise anyone to bank there. Great staff who will do anything for you.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Merchants Bank, Lakeville Branch at Lakeville, MN
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HORRIBLE BANKING INSTITUTION
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Financebuddy, Apr. 23, 2013

I can tell you the people at Merchant bank (starting from the top) are extremley arrogant.  I am in the finance business and had a problem with this bank.  I tried to call for assistance and all the women who I worked with were EXTREMLEY snotty & unprofessional including even one of their vice presidents Carey Brank.  The bank president at the red wing branch was professional but I can honestly tell you.  GO TO ANOTHER BANK.  If problems arise you can bet you will be treated like garbage from this bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Merchants Bank, Redwing Branch at Red Wing, MN
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by LyleS 2022-12-14 11:48:35
Seriously...NO!! Merchants Bank in Red Wing is amazing-SO friendly, and they even know their customers by name...I have banked at this location for MANY years, and they are one of the BEST in Red Wing!

Lyle
Red Wing Merchants Bank
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by arlycan, Mar. 01, 2011

They don't like to get to know you or help you out when times are getting hard, like with the gas prices on the rise, I went in for a loan that they said was available to me. Well guess what, no longer available. Certain government checks not able to cash, because of "new fakes" and because I'm only 21, the check(s) must be FAKE. Sure they are cheery when you walk in the door, but if you bring them a check that they don't want to cash because it might be Fake, they tell you that you need "this" or you need "that", and when you bring them those things, they still you that they can't cash them or even deposit them. If I didn't have these stupid checks I bought from them, I would close my account in an instant and go someplace else that has better customer service. I've been in two other banks that have had wayyy better customer service but really crappy hours of operation. If you are looking at this bank, turn around and run away quickly, they will suck you in with fancy words and promises and then turn around and screw you over.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Merchants Bank, Redwing Branch at Red Wing, MN
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