Mechanics Bank, Review

Enduring Excellent and Protection
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by DesertRat, Aug. 30, 2025

Mechanics Bank Riverlakes is part of an expanding chain of customer oriented branches.  The staff is uniformly competent and cordial.  CAROLINE KUNE has repeatedly assisted me in all ordinary transactions.  Coupled with the Bank's Fraud Detection services, I have been saved perhaps $2000+ in losses due to diverse scams and tricks.  Getting a new debit card after someone has hacked my current version [I do a LOT of shopping on line] is a five minute "at the branch" effort--simply outstanding.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Mechanics Bank, RIVERLAKES DRIVE OFFICE BRANCH at Bakersfield, CA
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Todd T
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by TEDllc2, Oct. 26, 2022

My experience was 5 stars!
after reading the reviews on line they could not be further from the truth.
Sarah and Kevin have been FIRST CLASS!!!
I think if only their are 3 unhappy customers that is awesome!
They are doing things right and are extremely customer service orientated!


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Mechanics Bank, Newport Beach Branch at Newport Beach, CA
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George Gordus
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by Greengiant, Jul. 15, 2022

I expect a Bank to be open in the afternoon.
Not closing for a one hour lunch.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Mechanics Bank, Fresno Branch at Fresno, CA
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An outstanding financial institution
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by DavidB, Jul. 10, 2020

Jenna who is the branch manager to top notch. She and her staff have been very helpful with some out of country transactions and a variety of other transactions.  I wouldn't expect to be reviewing a bank under normal circumstances, but Jenna and her employees are simply the best of any financial institution with which I have had dealing over a substantial period of time.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Mechanics Bank, Orcutt-Oak Knolls Branch at Santa Maria, CA
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President of Hydrogen Garage
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by broandrew58, Jun. 04, 2020

Mechanics Bank has no more online banking services.
No one helps you, you get put on hold. It worked great for 40 years as Mid State bank to Rabobank an now Mechanics bank without a wrench.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Mechanics Bank, San Luis Obispo Branch at San Luis Obispo, CA
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