KeyBank, Pound Ridge Branch

Name:KeyBank, Pound Ridge Branch
Full Service Brick and Mortar Office
Review:71 client reviews
Location:56 Westchester Avenue
Pound Ridge, NY 10576

Westchester County
View Other Branches
 
Phone:914-764-4041
Branch Deposit:$30,689,000
FDIC Cert:#17534
Established:1976-09-01


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1113, view all, view on map
Website:www.key.com
Total Assets:$154,993,507,000
Total Deposits:$120,138,756,000
Total Equity Capital:$17,352,213,000
Total Domestic Office Deposits:$120,138,721,000
Net Income:$214,598,000
Quarterly Net Income:$214,598,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
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Client Review

71 client reviews of KeyBank scored 2 out of 5.

Very disappointed
Overall Rating
by PPC1, Sep. 11, 2019

Key Bank, Pound Ridge. NY. These are the facts. I opened a checking account via a promotional offer (bonus of $400 deposit) at Key Bank, bonus to be deposited in my new account within 90 days. No $400 was deposited well after 90 days. Then I was told my account didn't qualify for the bonus deposit. Misinformation from the bank officer here who opened my account was the issue, even though she assured me that my bank transfer deposits would fulfill requirements. Further, they misplaced a deposit from my other bank and I had to stop payment.  The bank officer promised to call me back but never did. Also, I had to wait over 15 minutes at the bank for an officer to come out of the back room to handle my account, and never did come out, so I had to ask for another officer to help me. Result:  I withdrew my money and closed out my account due to the poor customer service and misinformation by Key Bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Pound Ridge Branch at Pound Ridge, NY
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