KeyBank, NORTHWOOD PLAZA
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75 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1849 |
| FDIC Insurance: | 01/16/1956 |
| Holden By: | KEYCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 972, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $184,461,420,000 |
| Total Deposits: | $154,986,169,000 |
| Total Equity Capital: | $16,769,719,000 |
| Total Domestic Office Deposits: | $154,986,169,000 |
| Net Income: | $131,742,000 |
| Return on Equity: | 1% |
| More... | |
Client Review
75 client reviews of KeyBank scored 2.5 out of 5.
Will never invest one red cent with this bank ever again!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AfitzpAtrick, Apr. 19, 2013
I opened a new account with "Jenny" at the Franklin Indiana branch! It took 6 weeks for them to get my debit card to me! I left several messages with Jenny the branch manager! After 3 weeks with no response I went in to close the accounts & get my money! I asked why she hadn't returned my calls @ she told me her phone was broke!! Then she charged me 25 dollars per account to close them!!! Terrible customer service, rude branch manager, and apparently their phones don't work correctly!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Northwood Plaza at Franklin, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby AfitzpAtrick, Apr. 19, 2013
I opened a new account with "Jenny" at the Franklin Indiana branch! It took 6 weeks for them to get my debit card to me! I left several messages with Jenny the branch manager! After 3 weeks with no response I went in to close the accounts & get my money! I asked why she hadn't returned my calls @ she told me her phone was broke!! Then she charged me 25 dollars per account to close them!!! Terrible customer service, rude branch manager, and apparently their phones don't work correctly!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Northwood Plaza at Franklin, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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