KeyBank, NAPLES BRANCH
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75 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1849 |
| FDIC Insurance: | 01/16/1956 |
| Holden By: | KEYCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 973, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $184,963,242,000 |
| Total Deposits: | $149,273,809,000 |
| Total Equity Capital: | $15,047,489,000 |
| Total Domestic Office Deposits: | $149,273,809,000 |
| Net Income: | $625,260,000 |
| Quarterly Net Income: | $347,229,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
75 client reviews of KeyBank scored 2.5 out of 5.
Best Mortgage Loan Experience Ever!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LindaPhillips, Mar. 05, 2019
We recently closed on my son and daughter-in-law's new home (Feb 28th 2019). Tori Crummack Mortgage Loan Officer at KeyBank Naples FL made the entire loan process efficient and smooth. Tori truly cares about her clients. Her expertise in mortgage loans and her communication skills are excellent. Thank you Tori for making this experience so positive and stress free. We love you, you are the best!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Naples Branch at Naples, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LindaPhillips, Mar. 05, 2019
We recently closed on my son and daughter-in-law's new home (Feb 28th 2019). Tori Crummack Mortgage Loan Officer at KeyBank Naples FL made the entire loan process efficient and smooth. Tori truly cares about her clients. Her expertise in mortgage loans and her communication skills are excellent. Thank you Tori for making this experience so positive and stress free. We love you, you are the best!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Naples Branch at Naples, FL
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by stevenjoslin94 2020-07-15 07:29:59
Key Bank offers customer service but to date they have NOT been of any service.....I can't even get them to return a phone call.....my suggestion use Chase Bank!
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