Full Service Brick and Mortar Office
Review: 2.5star74 client reviews
Location:3515 Sw Troy St
Portland, OR 97219

Multnomah County
View Other Branches
Branch Deposit:$83,995,000
FDIC Cert:#17534

The Bank

Concentration:Commercial Lending Specialization
FDIC Insurance:01/16/1956
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:984, view all, view on map
Total Assets:$185,890,386,000
Total Deposits:$148,528,430,000
Total Equity Capital:$14,788,518,000
Total Domestic Office Deposits:$148,528,430,000
Net Income:$1,291,667,000
Quarterly Net Income:$161,584,000
Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:5%

Client Review

74 client reviews of KeyBank scored 2.5 out of 5.

Bank customer
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Mandy18, Apr. 30, 2014

I had an account with Key Bank for many years, in good standing.  I decided to close the account because of charges for small services.  I transferred the money from both my savings and checking accounts to a bank that was more customer friendly.  At this time, the accounts were closed.  I received a letter from a collection agency, not from Key Bank to let me know that I owed them 29 plus dollars for insufficient funds in accounts that contained no money and were closed.  I am still exchanging letters with collection agencies.  For several decades I kept my money in Key Bank without any problems.  When I transferred only the amounts in the accounts to another bank, I was charged service charges for insufficient funds.  Key Bank will not be in business for much longer with practices such as this.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Multnomah Branch at Portland, OR
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