KeyBank, FACTORIA KEYCENTER BRANCH
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75 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1849 |
| FDIC Insurance: | 01/16/1956 |
| Holden By: | KEYCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 972, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $184,461,420,000 |
| Total Deposits: | $154,986,169,000 |
| Total Equity Capital: | $16,769,719,000 |
| Total Domestic Office Deposits: | $154,986,169,000 |
| Net Income: | $131,742,000 |
| Return on Equity: | 1% |
| More... | |
Client Review
75 client reviews of KeyBank scored 2.5 out of 5.
The worst experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LindaSeattle, Dec. 16, 2014
There is the worst staff for my experience. I didn't open debit card in this bank, someone used it for 76 fuel 2840 Seattle. The staff said you open the account over one year and we cannot proof it. Seems the security is my problems and the attitude so rude. Never said "Sorry" to customers. They must more training and learning in customer services.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LindaSeattle, Dec. 16, 2014
There is the worst staff for my experience. I didn't open debit card in this bank, someone used it for 76 fuel 2840 Seattle. The staff said you open the account over one year and we cannot proof it. Seems the security is my problems and the attitude so rude. Never said "Sorry" to customers. They must more training and learning in customer services.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
WORST CUSTOMER SERVICE EVER!!!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bimi, Mar. 19, 2014
This branch has the worst customer service. The team and management are so unprofessional and rude. I will not recommend this bank to anyone ever!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bimi, Mar. 19, 2014
This branch has the worst customer service. The team and management are so unprofessional and rude. I will not recommend this bank to anyone ever!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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