KeyBank, EVERHARD BRANCH
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74 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1849 |
| FDIC Insurance: | 01/16/1956 |
| Holden By: | KEYCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 984, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $185,890,386,000 |
| Total Deposits: | $148,528,430,000 |
| Total Equity Capital: | $14,788,518,000 |
| Total Domestic Office Deposits: | $148,528,430,000 |
| Net Income: | $1,291,667,000 |
| Quarterly Net Income: | $161,584,000 |
| Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 5% |
| More... | |
Client Review
74 client reviews of KeyBank scored 2.5 out of 5.
Awful Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KBF1, May. 22, 2012
My husband has banked with Key for about 15 years, probably more. This branch used to be very friendly & helpful, now every time we go in we have some kind of trouble. The tellers are ALL rude and will not work with you whatsoever. We wanted to deposit our wedding checks which were made out to both of us in his account since my bank is in Columbus and we didn't want to drive there. They refused to do it and the one girl even started getting attitude with me. We turned around and walked out. I have since told my husband he should switch banks and he said he'd never considered it until that day and now he plans to do it. Key does NOT know how to treat its LOYAL, LONG TERM customers!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Everhard Branch at Canton, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KBF1, May. 22, 2012
My husband has banked with Key for about 15 years, probably more. This branch used to be very friendly & helpful, now every time we go in we have some kind of trouble. The tellers are ALL rude and will not work with you whatsoever. We wanted to deposit our wedding checks which were made out to both of us in his account since my bank is in Columbus and we didn't want to drive there. They refused to do it and the one girl even started getting attitude with me. We turned around and walked out. I have since told my husband he should switch banks and he said he'd never considered it until that day and now he plans to do it. Key does NOT know how to treat its LOYAL, LONG TERM customers!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Everhard Branch at Canton, OH
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Tina Horn, Everhard Branch Manager, Belden Village Ohio
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Judith, Jan. 22, 2012
I worked with Tina Horn when she was the manager at the Canton South branch, Canton Ohio. She could not have been better to work with. She is very astute and tuned in to the client's needs and bent over backwards to assist me with a very awkward personal problem. Her promotion to the Everhard branch, the largest south of Clevelend, I beleive, was well deserved. In her absence, she referred me to a gentleman - his name escapes me at present - who has equally delightful to work with. While I do not know the Everhard branch staff as a whole, I feel that Tina and her staff give 110% to the client. They certainly did and still do at the Canton South branch near my home.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Everhard Branch at Canton, OH
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby Judith, Jan. 22, 2012
I worked with Tina Horn when she was the manager at the Canton South branch, Canton Ohio. She could not have been better to work with. She is very astute and tuned in to the client's needs and bent over backwards to assist me with a very awkward personal problem. Her promotion to the Everhard branch, the largest south of Clevelend, I beleive, was well deserved. In her absence, she referred me to a gentleman - his name escapes me at present - who has equally delightful to work with. While I do not know the Everhard branch staff as a whole, I feel that Tina and her staff give 110% to the client. They certainly did and still do at the Canton South branch near my home.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Everhard Branch at Canton, OH
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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