KeyBank, EAST HAVEN BRANCH

Name:KeyBank, EAST HAVEN BRANCH
Full Service Brick and Mortar Office
Review: 2.5star74 client reviews
Location:245 Main St
East Haven, CT 06512

New Haven County
View Other Branches
 
Phone:203-467-7723
Branch Deposit:$136,266,000
FDIC Cert:#17534
Established:07/10/1956


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:01/01/1849
FDIC Insurance:01/16/1956
Holden By:KEYCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:984, view all, view on map
Website:www.key.com
Total Assets:$185,890,386,000
Total Deposits:$148,528,430,000
Total Equity Capital:$14,788,518,000
Total Domestic Office Deposits:$148,528,430,000
Net Income:$1,291,667,000
Quarterly Net Income:$161,584,000
Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:5%
 More...


Client Review

74 client reviews of KeyBank scored 2.5 out of 5.

Bad rating
 1star Overall Rating
 5star Other Services
by Halo, Nov. 25, 2023

My husband had passed from agent orange a month ago. He had a checking account and a savings account at KeyBank. My name. Was on the checking but not the savings account. So I took his death notice to KeyBank to close the accounts. I was referred to Mitch, who asked me for ID. I showed him the death certificate. He said I needed more proof. I showed him my drivers license, he said he needed more proof. I showed him my military card. He did not except military cards and threw the card back at me, saying it meant nothing. Even though the card had my photo and on the back my husband Social Security number. He needed more identity so I went home and got the marriage license. He wouldn’t except the marriage license because he says it wasn’t the original . so I had a checking account with my name on it. I had a death certificate. I has my drivers license. I had my military card I had my marriage license I had my birth certificate. I had my diploma from high school, and he said I did not have enough for proof so realizing there was no way I was going to receive my money I left he called the police on me, saying I made a scene at the bank, yes I did make a scene at the bank. I ask him what more could he possibly need to prove who I was I was married in 1969 I am 76 years old, and this gentleman did nothing but harass me and he had absolutely no intentions on giving the money that was mine, so I left, and when the cop stopped us, he knew us and I showed him all the papers that I had. He was willing to go to the bank and verify who I was . The police officer called the bank, told a man he knew who I was and he would take me to the bank and verify it. The bank manager says we’re closed and hung up. Yes I was very upset , yes I ask the man why he was doing this to me ?  Was it because , I was old or because he did not like military veterans since he threw the card at me and I also ask him. So many people come in and out of this bank why did you chose to harass me?

* this review was made on KeyBank, IMPERIAL BRANCH at Imperial, PA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Special bankers
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by RIBU, May. 09, 2021

Paul (Branch manager), Calvin, and Tim are bankers whose interest is my wellbeing. They are bankers as were around years ago. Always recognize me by name and it has nothing to do with the size of my accounts. They genuinely care. I closed accounts at other banks to consolidate here. It would be worth the trip to see these gentlemen for your banking needs.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on KeyBank, Spring House Branch at Spring House, PA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

ALways the best Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by WolfgangVonGeiger, Mar. 04, 2021

I've used this company since 1978 at age 14 when it was Cleveland Trust Society and Ameritrust . I've never had a problem that couldn't be solved by their employees .

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Ellet Branch at Akron, OH
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Webster Bank, EAST HAVEN BRANCH (0.1 miles)
Full Service Brick and Mortar Office
260 Main St
East Haven, CT 06512
Manufacturers and Traders Trust Company, Trolley Square Stop Branch (0.1 miles)
Full Service Retail Office
370 Hemingway Ave
East Haven, CT 06512
Bank of America, EAST HAVEN BRANCH (0.2 miles)
Full Service Brick and Mortar Office
170 Main Street (rte 100)
East Haven, CT 06512
Wells Fargo Bank, EAST HAVEN BRANCH (0.2 miles)
Full Service Brick and Mortar Office
339 Hemingway Ave
East Haven, CT 06512
Citizens Bank, EAST HAVEN CTR BRANCH (0.2 miles)
Full Service Brick and Mortar Office
263 Hemingway Ave
East Haven, CT 06512

More