Home > Illinois Banks > Chicago Banks > JPMorgan Chase Bank Chicago > JPMorgan Chase Bank, WEST LOOP BRANCH > Review
JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
Average rating
based on 510 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
< Previous Page | Next Page > Page 10 of 26
Great Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HappyHBCustomer, Jul. 16, 2013
We have always had excellent customer service from every staff member.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Huntington Harbour Branch at Huntington Beach, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HappyHBCustomer, Jul. 16, 2013
We have always had excellent customer service from every staff member.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Huntington Harbour Branch at Huntington Beach, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
BAD BANK
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by ChaseSucks, Jul. 15, 2013
ATM NEVER WORKS! Employees are VERY FAKE and RUDE!!
They STEAL money!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelbyville Main Branch at Shelbyville, IN
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby ChaseSucks, Jul. 15, 2013
ATM NEVER WORKS! Employees are VERY FAKE and RUDE!!
They STEAL money!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelbyville Main Branch at Shelbyville, IN
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Unauthorized Hidden Business Banking Fees
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RicardoShaffer, Jul. 14, 2013
Terrible Service for Business Banking. Chase bank has been auto-debiting $9.95/month since January of 2010 in addition to their $12.00/month 'Service Fee'. I have requested to seize their auto-debit , however, years later the fees continued on my Business Account. I visited this branch to make them aware of their fees. They were unable to help, so I requested to close my account. The representative got defensive and said I would have to come in another day as I had a pending transaction crediting my bank. He refused to make an exception as what I deposited was cash;not checks and my account would reflect a higher balance immediately.
RUN FROM THIS BANK> TERRIBLE SERVICE & HIDDEN FEES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lindon Branch at Lindon, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RicardoShaffer, Jul. 14, 2013
Terrible Service for Business Banking. Chase bank has been auto-debiting $9.95/month since January of 2010 in addition to their $12.00/month 'Service Fee'. I have requested to seize their auto-debit , however, years later the fees continued on my Business Account. I visited this branch to make them aware of their fees. They were unable to help, so I requested to close my account. The representative got defensive and said I would have to come in another day as I had a pending transaction crediting my bank. He refused to make an exception as what I deposited was cash;not checks and my account would reflect a higher balance immediately.
RUN FROM THIS BANK> TERRIBLE SERVICE & HIDDEN FEES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lindon Branch at Lindon, UT
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
lost my money over a 1500 check
Overall Rating
by slawler, Jul. 04, 2013
I went through the drive thru teller on july 2,2013 and deposited over 1600 check. i cashed a hundred out and was putting the rest into my account. the teller tells me that the funds will be available on the 3rd. so today i go into my acccount and not a trace of money is there. i call the 800 number and the lady tells me there is nothing she can do because they will need to investigate and find out where the money is. so i asked to speak to her manager and this woman that gets on the phone keeps apologizing again telling me she can not help me and tomorrow is the holiday so i have to wait and call back on friday in which they can then research the check and where it went. ????? really are they kidding me. no freakin way was that going to happen. hello i mean we are not talking ten dollars missing. i have bills due including my house pymt and they are like oh well. i tell them it is unacceptable and will call channel 3 az news if i have to the cops whatever i need to do because the ass they hired misplaced or decided to keep my money idk but this is not my fault nor my families so why do we have to suffer?? why is it ok that the kid who deposited my funds who doesnt no his ass from a hole in the ground gets to go to work and potentially screw someone elses money up and if he is dishonest get to keep a job and do it again to someone. oh and get to enjoy his holiday?? and nothing else matter but the fact that they needed to fix what happened. i just wonder how they would feel if this was happening to them and their money was missing. so i got another manager who did go ahead and deposit 1500 even into my account which is still not all due to me but better then nothing and i can pay my bills and bring my kids to see the fireworks tomorrow without the anxiety as high. but until this is 100percent resolved i am not going to feel right. and i am now really thinking of bringing our buisness elsewhere. i havent had a good week with chase. the guy who is the manager on the signal butte baseling branch thinks his shit doesnt stink and made some really rude comments to me while i was opening my account. i should of know and told him he can keep his checking account along with his jerky attitude. very unhappy overall and i am going to be looking for another bank to bank with. i prob will be going back to bank of america. they were always good to my husband and i and always always resolved issues that ever arised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mesa - Ellsworth & Baseline Branch at Mesa, AZ
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby slawler, Jul. 04, 2013
I went through the drive thru teller on july 2,2013 and deposited over 1600 check. i cashed a hundred out and was putting the rest into my account. the teller tells me that the funds will be available on the 3rd. so today i go into my acccount and not a trace of money is there. i call the 800 number and the lady tells me there is nothing she can do because they will need to investigate and find out where the money is. so i asked to speak to her manager and this woman that gets on the phone keeps apologizing again telling me she can not help me and tomorrow is the holiday so i have to wait and call back on friday in which they can then research the check and where it went. ????? really are they kidding me. no freakin way was that going to happen. hello i mean we are not talking ten dollars missing. i have bills due including my house pymt and they are like oh well. i tell them it is unacceptable and will call channel 3 az news if i have to the cops whatever i need to do because the ass they hired misplaced or decided to keep my money idk but this is not my fault nor my families so why do we have to suffer?? why is it ok that the kid who deposited my funds who doesnt no his ass from a hole in the ground gets to go to work and potentially screw someone elses money up and if he is dishonest get to keep a job and do it again to someone. oh and get to enjoy his holiday?? and nothing else matter but the fact that they needed to fix what happened. i just wonder how they would feel if this was happening to them and their money was missing. so i got another manager who did go ahead and deposit 1500 even into my account which is still not all due to me but better then nothing and i can pay my bills and bring my kids to see the fireworks tomorrow without the anxiety as high. but until this is 100percent resolved i am not going to feel right. and i am now really thinking of bringing our buisness elsewhere. i havent had a good week with chase. the guy who is the manager on the signal butte baseling branch thinks his shit doesnt stink and made some really rude comments to me while i was opening my account. i should of know and told him he can keep his checking account along with his jerky attitude. very unhappy overall and i am going to be looking for another bank to bank with. i prob will be going back to bank of america. they were always good to my husband and i and always always resolved issues that ever arised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mesa - Ellsworth & Baseline Branch at Mesa, AZ
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by RedRidingHood 2013-07-10 18:39:59
I Have in my hand a check for $100,000.oo #219 drawn on the name of Zygmunt T. Domanski 07-09 292 Bedford Ave. Brooklyn, NY 11211-4273 Also check # 214 for $1,800.oo drawn on the same account for $1,800.oo. Same info. Routing #'s 021000021 acct. #834214256. Memo info blank. His address on the mailing envelope is Zygmunt T Domanski PO Box 220218 Broklyn NY 11222 Does this account exist & is there money to cover this? I knnow this is a scam, but I need to ask you. How many have you seen before??? 412-884-9419 Stephanie A. Paul
Excellent Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KathyO, Jul. 02, 2013
Every time I have had the occasion to visit our local Chase branch, I have been impressed with how friendly and professional all employees are! Noah Koterba is an outstanding investment advisor who really cares about clients.
The online services are very advanced in comparison with other banks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Chester Banking Center Branch at West Chester, OH
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KathyO, Jul. 02, 2013
Every time I have had the occasion to visit our local Chase branch, I have been impressed with how friendly and professional all employees are! Noah Koterba is an outstanding investment advisor who really cares about clients.
The online services are very advanced in comparison with other banks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Chester Banking Center Branch at West Chester, OH
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pcdonut, Jun. 19, 2013
My wife and I decided to give Chase a try since they have better benefits and lower merchant rates. The problem I have with this location is they are so rude. There were 3 Chase employee that said to me on different days,"Is that your mom?" Referring that my wife is my mom. Are you serious? My wife and I run a business together pushing 12hrs. 6 days a week. She work very hard and I don't appreciate the insult. How about if you don't know how the client is related to each other than just ask. So how do you guys know each other or related?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cornerstone Branch at Houston, TX
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pcdonut, Jun. 19, 2013
My wife and I decided to give Chase a try since they have better benefits and lower merchant rates. The problem I have with this location is they are so rude. There were 3 Chase employee that said to me on different days,"Is that your mom?" Referring that my wife is my mom. Are you serious? My wife and I run a business together pushing 12hrs. 6 days a week. She work very hard and I don't appreciate the insult. How about if you don't know how the client is related to each other than just ask. So how do you guys know each other or related?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cornerstone Branch at Houston, TX
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Love this bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by scary 2013-06-10 12:23:51
Hello I’m in desperate need of help!
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
by ambat 2013-06-14 09:23:07
please confirm one encashment of demand draft sent from india
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
Love it!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Nasty
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
OUTSTANDING Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
OUTSTANDING Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Wonderful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jeana, May. 21, 2013
The customer service here is outstanding ! I do my
Business , as well as personal banking with Chase.
I use this Dominick's branch rather that the LaGrange
Location due to the customer service, and knowledge of the personal
Bankers. Would recommend this location to everyone.Kudos
To personnel for consistently hiring outstanding people.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Western Springs Dominicks Branch at Western Springs, IL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jeana, May. 21, 2013
The customer service here is outstanding ! I do my
Business , as well as personal banking with Chase.
I use this Dominick's branch rather that the LaGrange
Location due to the customer service, and knowledge of the personal
Bankers. Would recommend this location to everyone.Kudos
To personnel for consistently hiring outstanding people.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Western Springs Dominicks Branch at Western Springs, IL
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Referred to Telephone Banking??
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by iffy, May. 15, 2013
Past experiences with this branch have always been superb, which is why I maintain my primary accounts with Chase. If I've ever had a question or required assistance it was just one call away. Today gave cause for me to reach out to Sean (personal banker)and to my dismay I'm told he's not with them anymore. I'm transferred to Chris Martinez, the replacement, who's first recourse is to suggest I call "telephone banking" to discuss my account. Apparently this branch's newest "personal" banker isn't "personal". Once a 5-star branch - no longer useful.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Los Gatos - Los Gatos Blvd Branch at Los Gatos, CA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby iffy, May. 15, 2013
Past experiences with this branch have always been superb, which is why I maintain my primary accounts with Chase. If I've ever had a question or required assistance it was just one call away. Today gave cause for me to reach out to Sean (personal banker)and to my dismay I'm told he's not with them anymore. I'm transferred to Chris Martinez, the replacement, who's first recourse is to suggest I call "telephone banking" to discuss my account. Apparently this branch's newest "personal" banker isn't "personal". Once a 5-star branch - no longer useful.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Los Gatos - Los Gatos Blvd Branch at Los Gatos, CA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
unwanted customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jeep11, May. 06, 2013
notified my branch that I had been phished for confidential info twice this week with bogus chase website. They could have cared less. How did they tie my email to my chase account? Don't feel safe here. They suc..
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jeep11, May. 06, 2013
notified my branch that I had been phished for confidential info twice this week with bogus chase website. They could have cared less. How did they tie my email to my chase account? Don't feel safe here. They suc..
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Best Bank Ever
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Gal4fish, May. 03, 2013
I can't believe I'm not seeing five stars for this branch. I have had the most amazing customer service. We currently bank at three banks and Chase is superior by far, particularly in terms of customer service. Our banker, Brian Hageman is awesome.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Gal4fish, May. 03, 2013
I can't believe I'm not seeing five stars for this branch. I have had the most amazing customer service. We currently bank at three banks and Chase is superior by far, particularly in terms of customer service. Our banker, Brian Hageman is awesome.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
best bank in the area
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by reviewname123, Apr. 25, 2013
Chase at Seattle hill road and 132nd is the best bank in the area. The entire staff is friendly and knowledgeable and really cares about helping you. Most of the employees live in the community and have been at the same location for years.The management is always available and goes above and beyond also. This location is close to home but also very convenient when out of the area. The technology is far superior to any other bank. Forget banking anywhere else.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Seattle Hill Road Branch at Snohomish, WA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby reviewname123, Apr. 25, 2013
Chase at Seattle hill road and 132nd is the best bank in the area. The entire staff is friendly and knowledgeable and really cares about helping you. Most of the employees live in the community and have been at the same location for years.The management is always available and goes above and beyond also. This location is close to home but also very convenient when out of the area. The technology is far superior to any other bank. Forget banking anywhere else.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Seattle Hill Road Branch at Snohomish, WA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
One of the worst Chase branch in high net area of Westchase in Tampa FL
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Residentofwestchase, Apr. 24, 2013
This is one of the worst J P Morgan Chase branch in Westchase (Tampa) Florida. Customer service is the worst including the Mortgage Banker who never returns calls. This building was purchased by Chase from Bay Cities Bank in Tampa Florida and when Bay Cities Bank was there, Customer Service was World Class under the direction of the branch manager.
The current branch manager (April 22, 2013) is useless including the office staff. I can't wait to have this branch closed. This branch does not have a notary service during normal business hours. What a shame!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Westchase Countryway Branch at Tampa, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Residentofwestchase, Apr. 24, 2013
This is one of the worst J P Morgan Chase branch in Westchase (Tampa) Florida. Customer service is the worst including the Mortgage Banker who never returns calls. This building was purchased by Chase from Bay Cities Bank in Tampa Florida and when Bay Cities Bank was there, Customer Service was World Class under the direction of the branch manager.
The current branch manager (April 22, 2013) is useless including the office staff. I can't wait to have this branch closed. This branch does not have a notary service during normal business hours. What a shame!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Westchase Countryway Branch at Tampa, FL
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Really poor customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by dolesam2344, Apr. 15, 2013
"Joe" at the branch on 88th and sheridan was busy telling stories with another staff person, over hearing the slang word "F...", but the storytelling ended when a pleasant and helpful teller, asked "Joe" to help me with my deposit. The teller came over and acted strange, saying things like "how's you interest rate, is it like being on crack"? My response was to stop talking with him.He really lacks common customer skills training. He acts as if he is a 17-year-old and this is his 1st job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Sheridan And 80th Branch at Arvada, CO
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby dolesam2344, Apr. 15, 2013
"Joe" at the branch on 88th and sheridan was busy telling stories with another staff person, over hearing the slang word "F...", but the storytelling ended when a pleasant and helpful teller, asked "Joe" to help me with my deposit. The teller came over and acted strange, saying things like "how's you interest rate, is it like being on crack"? My response was to stop talking with him.He really lacks common customer skills training. He acts as if he is a 17-year-old and this is his 1st job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Sheridan And 80th Branch at Arvada, CO
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Great expierence
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TarissaGesner, Apr. 03, 2013
A family member suggested that I try out chase for my banking needs. When I went to the flemington, nj chase I was greeted right away. I was offered coffee while I waited to meet with a personal banker. After a short wait I was introduced to Sandra. I wanted to open a checkings, savings, and a liquid debit card. Sandra was very educated on the advantages and benefits of each product. After setting up my checkings, savings and liquid card, Sandra suggested that I apply for their chase credit card. Prior to applying, Sandra explained the promotions and how I can maximize my benefits by using my chase credit card. As much as I was excited with switching banks, so was Sandra. Sandra also planned to call me after a week to make sure everything is going well with my accounts which is something I've never had any other bank do. I am very happy with chase and I'm glad I will be banking with them.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Flemington Circle Branch at Flemington, NJ
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TarissaGesner, Apr. 03, 2013
A family member suggested that I try out chase for my banking needs. When I went to the flemington, nj chase I was greeted right away. I was offered coffee while I waited to meet with a personal banker. After a short wait I was introduced to Sandra. I wanted to open a checkings, savings, and a liquid debit card. Sandra was very educated on the advantages and benefits of each product. After setting up my checkings, savings and liquid card, Sandra suggested that I apply for their chase credit card. Prior to applying, Sandra explained the promotions and how I can maximize my benefits by using my chase credit card. As much as I was excited with switching banks, so was Sandra. Sandra also planned to call me after a week to make sure everything is going well with my accounts which is something I've never had any other bank do. I am very happy with chase and I'm glad I will be banking with them.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Flemington Circle Branch at Flemington, NJ
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Rave Reviews from a satisfied customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by High5, Mar. 27, 2013
I especially have nothing but high marks for this branch...I own a home in MI I rent out and live out of state..If ever in need all I have to do is make a phone call to this branch and they take care of my needs...prior to my move the service was exceptional in my opinion I especially appreciate the professionalism and great customer care from Erica a personal banker at the branch she is professional prompt courteous and always friendly.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Howell Meijer Banking Ctr. Branch at Howell, MI
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby High5, Mar. 27, 2013
I especially have nothing but high marks for this branch...I own a home in MI I rent out and live out of state..If ever in need all I have to do is make a phone call to this branch and they take care of my needs...prior to my move the service was exceptional in my opinion I especially appreciate the professionalism and great customer care from Erica a personal banker at the branch she is professional prompt courteous and always friendly.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Howell Meijer Banking Ctr. Branch at Howell, MI
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
< Previous Page | Next Page > Page 10 of 26
Banks Nearby
Wells Fargo Bank, WEST LOOP FULTON BRANCH (0.1 miles)
Full Service Brick and Mortar Office
935 W Randolph Street
Chicago, IL 60607
Full Service Brick and Mortar Office
935 W Randolph Street
Chicago, IL 60607
Belmont Bank & Trust Company, 1038 WEST MADISON STREET, CHICAGO, ILLINOIS 60607 BRANCH (0.2 miles)
Full Service Brick and Mortar Office
1038 West Madison Street
Chicago, IL 60607
Full Service Brick and Mortar Office
1038 West Madison Street
Chicago, IL 60607
BMO Bank, CHICAGO-GREEKTOWN BRANCH (0.3 miles)
Full Service Brick and Mortar Office
800 W Washington Blvd
Chicago, IL 60607
Full Service Brick and Mortar Office
800 W Washington Blvd
Chicago, IL 60607
Wintrust Bank, FULTON MARKET BRANCH (0.3 miles)
Full Service Brick and Mortar Office
801 W Fulton Market
Chicago, IL 60607
Full Service Brick and Mortar Office
801 W Fulton Market
Chicago, IL 60607
Bank of America, WEST LOOP BRANCH (0.3 miles)
Full Service Brick and Mortar Office
105 N Halsted St
Chicago, IL 60661
Full Service Brick and Mortar Office
105 N Halsted St
Chicago, IL 60661