JPMorgan Chase Bank, Sylmar Branch

Name:JPMorgan Chase Bank, Sylmar Branch
Full Service Brick and Mortar Office
Review:501 client reviews
Location:13750 Foothill Blvd
Sylmar, CA 91342

Los Angeles County
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FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase&Co
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4980, view all, view on map
Total Assets:$3,207,521,000,000
Total Deposits:$2,374,301,000,000
Total Equity Capital:$277,369,000,000
Total Domestic Office Deposits:$1,986,414,000,000
Net Income:$11,015,000,000
Quarterly Net Income:$11,015,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:16%
Quarterly Return on Equity:16%

Client Review

501 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Just ask for Venessa!
Overall Rating
by LeeVin100, Jun. 30, 2016

I think CHASE may have finally read some of these reviews because they have a new person (Venessa) that was just transferred in.  She's not the manager, but she should be.  Don't even bother talking to Julio or Ivan (I don't think they're going to be there much longer anyway).  Just ask for Venessa, she knows how to get things done.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Sylmar Branch at Sylmar, CA
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

by Customer21 2016-08-03 16:07:54
Meet the new manager, Dorces.  You will never deal with branch again.
Another employee, Angela - give whole pie of cheese pizza, but don't ask for help.
Shame on you Chase!
by Customer21 2016-08-08 15:53:23
I have been banking with them for almost 25 years, nothing but great service.  
But now the new manager Dorces doesn't seem to care about the customers.  Her assistant Angela informed me that morale in the branch is so low, nobody wants to work there any more.
by Mrskimjohnson 2016-08-15 12:24:20
I went to Chase on 518 & 288 between the hours of 9-10:30 to get my daughter payroll check cashed, and they did this, upon leaving went to Walmart right next door to do a little shopping checked out and gave the cashier our money was told the twenty we gave her wasn't real, we could have went to jail behind chase given out fake twenties. We got banned from Walmart because of this, we paid with another twenty from the enveople we received from Chase.By this time chase was closed, so we had to waot until Monday today to talk to a manage, she in turn told us that its no way the bank gave out this twenty, and it did. I very unset with the manager on how she hold this, I feel it was because Im a African American and not her skin tone that it would have been hand k ed differently. We pay taxes like anyone else do, now Im banned from entering Walmart again and I live right behind walmart in the subdivision.

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