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JPMorgan Chase Bank, STARGELL AVE AND WEBSTER ST BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
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Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
dont use this branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ron123, Sep. 12, 2011
worst. nobody at customer “service” cares or even pretends to care. all odds are stocked against you if you have any kind of situation that requires a human solution, not a “system” respose. so much time wasted on pointless phone “veryfications” and “transfers” no amount of “bonuses” can compensate. NEVER. AGAIN.
the problem start with the new manager taj that he was acting in a rude way to me and my partner , he didnt want to help us or give us a decent costumer service .
he was racist to my partner and gave this weird comment about that he is the manager and he will do whatever he want. that's ridiculous!!!
They drop the ball all the time, i feel like i have to babysitt them to get things accomplished! They change their policies all the time and never tell me, which has resulted in fees that i wasnt aware of on my account! It is absolutley unnacceptable! The telephone bankers are rude & do nothing to help! Do not bank with this branch! Or you'll regret it!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Alameda - Marina Village Branch at Alameda, CA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ron123, Sep. 12, 2011
worst. nobody at customer “service” cares or even pretends to care. all odds are stocked against you if you have any kind of situation that requires a human solution, not a “system” respose. so much time wasted on pointless phone “veryfications” and “transfers” no amount of “bonuses” can compensate. NEVER. AGAIN.
the problem start with the new manager taj that he was acting in a rude way to me and my partner , he didnt want to help us or give us a decent costumer service .
he was racist to my partner and gave this weird comment about that he is the manager and he will do whatever he want. that's ridiculous!!!
They drop the ball all the time, i feel like i have to babysitt them to get things accomplished! They change their policies all the time and never tell me, which has resulted in fees that i wasnt aware of on my account! It is absolutley unnacceptable! The telephone bankers are rude & do nothing to help! Do not bank with this branch! Or you'll regret it!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Alameda - Marina Village Branch at Alameda, CA
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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