JPMorgan Chase Bank, STAMFORD NEWFIELD AVENUE BRANCH

Appreciation & Gratitude
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Rihab, Oct. 14, 2022

I'd like to thank one of this branch's employees
(Nariman Nadirli). I can describe him as a ROCK STAR in his excellent customer service skills. He was so helpful. He provided valuable information about the account I was planning to open with Chase. His way of explanation was obvious and indicated his extensive experience, skill, and accuracy in job performance!
Thank you very much, Nariman!
While waiting, the other staff were so polite and respectfully welcomed me and other customers!
I highly recommend this branch!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Westbrook Branch at Westbrook, ME
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Notary request.
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Office Environment & Staff
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by Void, Sep. 15, 2022

Our family has been customers of Chase for many years and I have never experienced the poor management of any of their banks like this one!
At 9:45 am I went into the bank. I could see approximately 8-10 employees and NO customers.
Some employees were talking to one another, some were on computers and it was inherently apparent that they were not busy.
I asked if they could please notarize a single page letter.
I was told that I would need to make an appointment and the earliest appointment would be 11:00am.
I left went to Peoples Bank, walked in got it notarized and walked out in less time than it took for the Chase employees to give me the appointment story and schedule.


* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Wyler Park Branch at Cincinnati, OH
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Great Staff and Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TracyTomlinson, Jun. 17, 2022

I opened a business and personal accounts in May of 2022. Normally, banks require that customers opening new accounts make an appointment, but I was cheerfully greeted at the door and waited for only ten minutes before being ushered into a room where my accounts were promptly setup. After depositing my cash I was introduced to a portable blue tooth credit machine, which I did order the following week. It's a convenient business tool that makes it easy to swipe customer cards in their home for services rendered. The process for receiving it was seamless and uncomplicated. I also returned in person to the bank a few days after opening my accounts for assistance in working the banking phone app. Again, I was greeted at the door by a smiling face and promptly escorted to the right people to resolve my technical issues. I've now had interactions with six staff members at this branch and have had nothing less than consistently prompt, polite service. All of the staff and managers there are polite, smiling and appropriately responsive to my banking needs and requests. I appreciate that kind of service and I hope other who do business there will take the time to give good reviews. The thing I don't like about the review system is that negative motivator that seems to drive many reviewers to post, when the vast majority of good experiencers seem to remain silent. I've dealt with it on my own business website.

* this review was made on JPMorgan Chase Bank, Zonarosa Branch at Kansas City, MO
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