Name:JPMorgan Chase Bank, SAN CARLOS BRANCH
Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:8850 Navajo Rd
San Diego, CA 92119

San Diego County
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FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4906, view all, view on map
Total Assets:$3,503,360,000,000
Total Deposits:$2,525,885,000,000
Total Equity Capital:$304,994,000,000
Total Domestic Office Deposits:$2,061,107,000,000
Net Income:$11,714,000,000
Quarterly Net Income:$11,714,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:16%
Quarterly Return on Equity:16%

Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

ZERO customer loyalty.
 1star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by medicrq, Oct. 03, 2018

ZERO stars.
I have been a customer there for about 8 years. NO customer loyalty. Put in a very large check, it clears the next day and I try to make airline reservations, nope. Call Chase to raise debit card limit, nope. Why not? Just because, no real answer except they want to make sure the check has "really" cleared. But all the money is available to withdraw, just not on the ATM card. I talk to the manager who tells me to call the number again, apparently he can't call himself for me and he can't figure it out either. I call again, same answer, "try again tomorrow". But the money IS available right? "right", So why can't I use my ATM card now? "it's just the system", what system? "the computer system", you can't make any decisions yourselves? "no".
And there you go....switching to HomeStreet bank, MUCH better service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, San Carlos Branch at San Diego, CA
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1 comment. Add a comment

by DorothyTinker 2021-04-30 11:12:36
I have been a customer of Chase Bank for over 30 years. I had blocked my account due to theft of funds. The State of Florida Attorney Generals Office General and the FBI are pursuing criminal actions. In order to unblock the account the banker Patrick closed my 30 year account and gave me a new user name and password. I am buying a condo in Delray Beach, but when I try to go into the account it is NOT recognized!

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