Home > Texas Banks > Richardson Banks > JPMorgan Chase Bank Richardson > JPMorgan Chase Bank, Richardson Branch
JPMorgan Chase Bank, Richardson Branch
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502 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 1824-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Jpmorgan Chase&Co |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4935, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,190,100,000,000 |
| Total Deposits: | $2,403,009,000,000 |
| Total Equity Capital: | $288,130,000,000 |
| Total Domestic Office Deposits: | $2,011,344,000,000 |
| Net Income: | $20,415,000,000 |
| Quarterly Net Income: | $9,400,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
502 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Bad customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jayswal, Sep. 01, 2021
"I work in a 7-11 at 813 Broadway. I have been coming here for past 2 years to deposit money. When I came today to deposit money, I asked one of the staff about how much quarter I can exchange and she replied $50 worth of quarters. I was like ok. Then another lady came in an interrupted me in the middle an was angry for no reason. She started throwing tantrum and discussion for whatever reason. The customer service here is very bad. I asked for supervisor and she replied that she was the supervisor and for whatever reason she was unwilling to comply with me and said she can decide whatever she want in an arrogant fashion. "
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Broadway And 13th Branch at New York, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jayswal, Sep. 01, 2021
"I work in a 7-11 at 813 Broadway. I have been coming here for past 2 years to deposit money. When I came today to deposit money, I asked one of the staff about how much quarter I can exchange and she replied $50 worth of quarters. I was like ok. Then another lady came in an interrupted me in the middle an was angry for no reason. She started throwing tantrum and discussion for whatever reason. The customer service here is very bad. I asked for supervisor and she replied that she was the supervisor and for whatever reason she was unwilling to comply with me and said she can decide whatever she want in an arrogant fashion. "
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Broadway And 13th Branch at New York, NY
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Customer
Overall Rating
by Rustic, Jun. 10, 2021
I've been a long time customer of Chase. Today when inquiring about a bank draft, I was told they were "too busy" to help me and told me to go to another Chase branch. Unbelievable. I did go to another branch and told them of my experience at Lemmon Avenue branch. He must be a "higher up" as he made note of it and said that would not be happening again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lemmon Avenue Branch at Dallas, TX
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Overall Ratingby Rustic, Jun. 10, 2021
I've been a long time customer of Chase. Today when inquiring about a bank draft, I was told they were "too busy" to help me and told me to go to another Chase branch. Unbelievable. I did go to another branch and told them of my experience at Lemmon Avenue branch. He must be a "higher up" as he made note of it and said that would not be happening again.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lemmon Avenue Branch at Dallas, TX
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30 year cuctomer
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Hum2, Apr. 12, 2021
Manager is not customer friendly and could care less about your issue. Have been to her twice and issue seems to be below her pay scale. Looking to move across the street to Huntington no matter what the hassle is.
Worked to hard for our money to put up with poorly run facility.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Champion Branch at Warren, OH
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Hum2, Apr. 12, 2021
Manager is not customer friendly and could care less about your issue. Have been to her twice and issue seems to be below her pay scale. Looking to move across the street to Huntington no matter what the hassle is.
Worked to hard for our money to put up with poorly run facility.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Champion Branch at Warren, OH
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