JPMorgan Chase Bank, Rancho Mirage Branch

Name:JPMorgan Chase Bank, Rancho Mirage Branch
Full Service Brick and Mortar Office
Review:489 client reviews
Location:36101 Bobhope Drive, Suite G-1
Rancho Mirage, CA 92270

Riverside County
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Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-4:00
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5275, view all, view on map
Total Assets:$2,198,296,000,000
Total Deposits:$1,559,153,000,000
Total Equity Capital:$214,805,000,000
Total Domestic Office Deposits:$1,288,758,000,000
Net Income:$6,670,000,000
Quarterly Net Income:$6,670,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

489 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Unbelievably poor service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cubkmac, Apr. 26, 2012

Wow, we have had nothing but bad service from this branch.  It starts with being promised money put into a savings account if you deposit $10,000.00 into an account and having to fight several months to get what was promised.  Second was a mortgage that we literally had to speak with the vice president of the entire Chase Bank nationally to get the loan closed and getting many promises from the local banker which were poorly acted upon by our local loan officer.  Thankfully it did get closed but late through no fault of our own.  And today was strike three when we were getting charged service fees on an account where it was not explained about a minimum balance.  To which an arrogant branch manager said he was not willing to fix.  I am amazed that one person would risk his integrity and reputation with other clients over $10.00!!!  I am making sure to spread the word about this branch and it's terrible service.  Would not recommend them to anyone.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Rancho Mirage Branch at Rancho Mirage, CA
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