JPMorgan Chase Bank, Oconomowoc Branch

Name:JPMorgan Chase Bank, Oconomowoc Branch
Full Service Brick and Mortar Office
Review:504 client reviews
Location:138 East Wisconsin Avenue
Oconomowoc, WI 53066

Waukesha County
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Phone:262-569-4146
FDIC Cert:#628
Established:1932-06-02


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase&Co
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4846, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,380,824,000,000
Total Deposits:$2,548,727,000,000
Total Equity Capital:$297,245,000,000
Total Domestic Office Deposits:$2,128,462,000,000
Net Income:$14,296,000,000
Quarterly Net Income:$7,912,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

504 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Never again
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by twister929, Jan. 28, 2011

My story starts with a notification on my mortgage statement that my escrow account payment went up over $100/month.  After calling Chase to find out what was going on I found out they paid my entire condo association's homeowners insurance.  They told me this was they way my mortgage was set up.  Well, one call to my condo assoc's insurance agent cleared up that this was a huge mistake on Chase's part as the agent had never heard of anything.  He also had some choice words about Chases competency.  After 2 calls to Chase and a few months going by, nothing so I decided to go to the local branch in Oconomowoc, WI to talk face to face with someone.  All they did was call the same 800 number I had been calling.  They even put me on the phone to explain the situation.  All the while I was on hold, they kept trying to get me to sign up for one of their credit cards, to the point of calling over a manager or VP to talk to me.  Needless to say, the problem still wasn't fixed and I had to call them once again.  Finally after about 4 months the problem was taken care of.  During this I closed all my Chase accounts and thank god mortgage rates came down and I was able to refinance and get my mortgage away from them.  My mortgage broker is well aware they will lose by business if they sell it back to Chase.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Oconomowoc Branch at Oconomowoc, WI
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