JPMorgan Chase Bank, NORTH DECATUR CORNERS BRANCH

Name:JPMorgan Chase Bank, NORTH DECATUR CORNERS BRANCH
Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:2861 N Decatur Rd
Decatur, GA 30033

Dekalb County
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Phone:404-292-1566
FDIC Cert:#628
Established:04/01/2002


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4936, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,395,126,000,000
Total Deposits:$2,498,231,000,000
Total Equity Capital:$299,279,000,000
Total Domestic Office Deposits:$2,037,915,000,000
Net Income:$47,496,000,000
Quarterly Net Income:$8,610,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:11%
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Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Horrible
 1star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by hello123, Oct. 14, 2013

Probably the worst service ever. Constantly messing up my accounts. They can never get it right. Having to make trips to the bank constantly to fix a mistake they made is just annoying and inconvenient. Go to a different location if you can. You can tell they are very unprofessional and not trained properly.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, North Decatur Corners Branch at Decatur, GA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Savvy1 2013-10-17 19:28:57
Went in to make a payment to my credit card the other day and the teller posted my $900.00 payment to a closed account. Returned today and asked to speak with the manager.  Frank helped me, and although I kept my composure, I was so upset at the fact that Chase was going to let a $900.00 credit sit on a closed account.  If it wasn't for me double checking my statement I would have never known that this occurred.  Makes me wonder what other errors they are making. This may sound like a small amount for people who have thousands or millions in the bank, however, it is relative. My hundreds are like thousands, so be cautious: They may be erroneously placing a thousand here and there in your million dollar account(s). So, this is how it was resolved: After relocating to the correct account, I was told by Frank "Sorry for the inconvenience."  Which was his way of saying goodbye, let me get to more important matters...like myself. Bottom line...they make a mistake you pay.  Also, if you don't have millions in the bank, they are not going their customer service flies out the window , so don't expect to get that Starbucks card or credit of some sort for their mistake and your inconvenience.

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