JPMorgan Chase Bank, NEW CANAAN BRANCH

Name:JPMorgan Chase Bank, NEW CANAAN BRANCH
Full Service Brick and Mortar Office
Review: 2.5star507 client reviews
Location:122 Main St
New Canaan, CT 06840

Fairfield County
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Phone:203-972-1606
FDIC Cert:#628
Established:01/01/1859


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4822, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,308,575,000,000
Total Deposits:$2,502,364,000,000
Total Equity Capital:$297,265,000,000
Total Domestic Office Deposits:$2,079,331,000,000
Net Income:$23,604,000,000
Quarterly Net Income:$9,308,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:13%
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Client Review

507 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Disappointed
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Podcust97, Dec. 02, 2022

I was very disappointed at the service and the way I was treated. I deposited my paycheck, checked my account for the balance and found out the TELLER NEVER DEPOSITED MY CHECK! This has been a nightmare!The manager reviewed the tape from that day and saw me there with the teller. They haven't reached out to me, nor gave me any further assistance. I can't even pay my car note! This is unacceptable and I thought they were a good bank. I never had any problems until I went to this branch. I will never go to this branch again just to be disrespected based on the color of my skin!!!! They have all the check information, but won't say what happened to my check! I have to now tell the payroll department at my place of employment to issue me a new check. This is very UNPROFESSIONAL of the bank manager as well as the teller. And to think, both of them are still working there!!! DESPICABLE!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hillsdale Branch at San Mateo, CA
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Appreciation & Gratitude
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Rihab, Oct. 14, 2022

I'd like to thank one of this branch's employees
(Nariman Nadirli). I can describe him as a ROCK STAR in his excellent customer service skills. He was so helpful. He provided valuable information about the account I was planning to open with Chase. His way of explanation was obvious and indicated his extensive experience, skill, and accuracy in job performance!
Thank you very much, Nariman!
While waiting, the other staff were so polite and respectfully welcomed me and other customers!
I highly recommend this branch!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Westbrook Branch at Westbrook, ME
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Notary request.
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Void, Sep. 15, 2022

Our family has been customers of Chase for many years and I have never experienced the poor management of any of their banks like this one!
At 9:45 am I went into the bank. I could see approximately 8-10 employees and NO customers.
Some employees were talking to one another, some were on computers and it was inherently apparent that they were not busy.
I asked if they could please notarize a single page letter.
I was told that I would need to make an appointment and the earliest appointment would be 11:00am.
I left went to Peoples Bank, walked in got it notarized and walked out in less time than it took for the Chase employees to give me the appointment story and schedule.


* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Wyler Park Branch at Cincinnati, OH
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All Reviews...

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