JPMorgan Chase Bank, New Braunfels West Branch

Name:JPMorgan Chase Bank, New Braunfels West Branch
Full Service Brick and Mortar Office
Review:501 client reviews
Location:1695 W State Highway 46
New Braunfels, TX 78132

Comal County
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Phone:830-608-0406
FDIC Cert:#628
Established:2011-06-01


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase&Co
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4980, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,207,521,000,000
Total Deposits:$2,374,301,000,000
Total Equity Capital:$277,369,000,000
Total Domestic Office Deposits:$1,986,414,000,000
Net Income:$11,015,000,000
Quarterly Net Income:$11,015,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:16%
Quarterly Return on Equity:16%
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Client Review

501 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Customer
Overall Rating
by Rustic, Jun. 10, 2021

I've been a long time customer of Chase.  Today when inquiring about a bank draft, I was told they were "too busy" to help me and told me to go to another Chase branch.  Unbelievable.  I did go to another branch and told them of my experience at Lemmon Avenue branch.  He must be a "higher up" as he made note of it and said that would not be happening again.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lemmon Avenue Branch at Dallas, TX
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30 year cuctomer
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Hum2, Apr. 12, 2021

Manager is not customer friendly and could care less about your issue. Have been to her twice and issue seems to be below her pay scale. Looking to move across the street to Huntington no matter what the hassle is.
Worked to hard for our money to put up with poorly run facility.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Champion Branch at Warren, OH
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Poor customer experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Avidconsumer, Mar. 30, 2021

Very poor customer experience. Couldn’t get a check cashed from the Title company because it was locked in the  Chase protection program.  The branch manager David was useless.  Did nothing to offer assistance and no follow through.  He should be fired!  My family is all Chase customers.  Terrible bank service. I’d give zero stars if an option.

Stay away from the Chase branch on Via Linda & Frank Lloyd Wright Blvd in Scottsdale Az


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Via Linda/Frank Lloyd Wright Branch at Scottsdale, AZ
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