JPMorgan Chase Bank, Monona Branch

Name:JPMorgan Chase Bank, Monona Branch
Full Service Brick and Mortar Office
Review:492 client reviews
Location:2251 West Broadway
Madison, WI 53713

Dane County
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FDIC Cert:#628
Established:2018-01-22


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5190, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$2,167,700,000,000
Total Deposits:$1,526,755,000,000
Total Equity Capital:$215,480,000,000
Total Domestic Office Deposits:$1,274,091,000,000
Net Income:$13,562,000,000
Quarterly Net Income:$6,892,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

492 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ragod, Jul. 12, 2018

Some of the same staff members have been consistently unwelcoming, condescending, rude, and just not polite at all. I've been going to this location for a couple years and for some reason the lack of customer service skills still surprise me. I do love their ATM's and their app but it would be nice to be treated decently. I will try other locations from now on.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Monona Branch at Madison, WI
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