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JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
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Genuine, amazing service!
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by ao62112, Aug. 23, 2013
I go to this bank often. Every time I go there, everyone is smiling and eager to help even if I feel like I have a dumb question. They really make you feel like you are not just a customer but part of their Chase family! Emily Popchock was especially helpful! She is such a sweet woman with some great advice!! She recently helped me set up a savings account and explained everything for me clearly! She is just one of the reasons why Chase bank on 16 and John R is the best!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Big Beaver And John R Bkg. Ctr. Bran at Troy, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ao62112, Aug. 23, 2013
I go to this bank often. Every time I go there, everyone is smiling and eager to help even if I feel like I have a dumb question. They really make you feel like you are not just a customer but part of their Chase family! Emily Popchock was especially helpful! She is such a sweet woman with some great advice!! She recently helped me set up a savings account and explained everything for me clearly! She is just one of the reasons why Chase bank on 16 and John R is the best!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Big Beaver And John R Bkg. Ctr. Bran at Troy, MI
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Cheapo returns
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by LivingInLA, Aug. 16, 2013
This bank consistently low balls depositors. .01 interest on savings of $10,000 is NOTHING. Although their customer service is excellent, branches have a wonderful atmosphere, little to no waiting time, especially in Los Angeles, JP Chase really, really fails to deliver in interest payments on our money. We have CD's and Money Market accounts at Ally, Sallie Mae, and even our Credit Union. These consistently beat JP Chase. Just 1 nsf fee will wipe out a year's worth of "earned interest".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wilshire And Vermont Branch at Los Angeles, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LivingInLA, Aug. 16, 2013
This bank consistently low balls depositors. .01 interest on savings of $10,000 is NOTHING. Although their customer service is excellent, branches have a wonderful atmosphere, little to no waiting time, especially in Los Angeles, JP Chase really, really fails to deliver in interest payments on our money. We have CD's and Money Market accounts at Ally, Sallie Mae, and even our Credit Union. These consistently beat JP Chase. Just 1 nsf fee will wipe out a year's worth of "earned interest".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wilshire And Vermont Branch at Los Angeles, CA
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Horrible
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by Dandude16, Aug. 12, 2013
Wait line is forever. Staff obviously don't care.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Eastern Parkway Branch at Brooklyn, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Dandude16, Aug. 12, 2013
Wait line is forever. Staff obviously don't care.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Eastern Parkway Branch at Brooklyn, NY
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by JoeQ 2013-09-09 10:47:17
One of the best branches in Edison, very helpful staff, always ready to help.
My faith in humanity restored
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by klgreenway, Jul. 31, 2013
I was laid off recently and was in the Buckhead area for an interview. I understood that I would need to pay for parking, but when I got there I noticed a sign stating they only take cash or check. I had no cash on me and only $14 in my account, so I couldn't withdraw any cash from an ATM. My only option was to walk a mile in the rain to the nearest Chase branch. I get there and am greeted by 2 ladies. One of the ladies can see that I am soaked and a little distressed so I tell her about my predicament. She then offers to get me some band-aids for my heels as they were cut up on the walk. The guy behind the counter assisted with my withdraw and then offered to get me an umbrella for my walk back. I was blown away by their kindness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on JPMorgan Chase Bank, Atlanta - Buckhead Branch at Atlanta, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby klgreenway, Jul. 31, 2013
I was laid off recently and was in the Buckhead area for an interview. I understood that I would need to pay for parking, but when I got there I noticed a sign stating they only take cash or check. I had no cash on me and only $14 in my account, so I couldn't withdraw any cash from an ATM. My only option was to walk a mile in the rain to the nearest Chase branch. I get there and am greeted by 2 ladies. One of the ladies can see that I am soaked and a little distressed so I tell her about my predicament. She then offers to get me some band-aids for my heels as they were cut up on the walk. The guy behind the counter assisted with my withdraw and then offered to get me an umbrella for my walk back. I was blown away by their kindness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on JPMorgan Chase Bank, Atlanta - Buckhead Branch at Atlanta, GA
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RUDE EMPLOYEE
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by Ed44, Jul. 26, 2013
Stephen WITT, ONE RUDE EMPLOYEE.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Castro Valley Branch at Castro Valley, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Ed44, Jul. 26, 2013
Stephen WITT, ONE RUDE EMPLOYEE.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Castro Valley Branch at Castro Valley, CA
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LOVE MY BANK
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by CeeCeeLive6, Jul. 25, 2013
Everyone was so helpful, friendly, and knowledgeable. I did not have to wait in line for service my entired visit was just amazing!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Racine Downtown Branch at Racine, WI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CeeCeeLive6, Jul. 25, 2013
Everyone was so helpful, friendly, and knowledgeable. I did not have to wait in line for service my entired visit was just amazing!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Racine Downtown Branch at Racine, WI
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Rude and very very poor customer service!!
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by Nothappycustomer, Jul. 24, 2013
I came in to get a temporary ATM card because my debt card was stolen the night before. I walked into the bank a little after 9am, saw no employees or rather no employees came to greet me. I walked to middle of the bank&look at the drive-thru window. I saw a male&a female talking& the female employee looked at me&didn't even bother to greet me.She kept on talking with the other male employee as if I didn't exist. She waited until she she was done with her conversation before she greeted me& at that time I was only customer in the bank. She told me to wait a few minutes before the male employee name Josh can help so I sat down&waited. While I was waiting I noticed another male employee in the back corner sitting at his desk and another male employee walked out from the back room to look outside &when he turned to walk back into the back room he looked right at me but yet didn't bother to greet me &asked if I needed help. He just went to the back room.By this time my blood is boiling because I am running late to work & I was the only customer in the bank &so called "josh" have not came to help me. Instead he took another customer first. And three more customer walked in the female employee took those three before me.So by that time I'm more agitated because I've been sitting there for 15 mins already and supposingly waiting for this "Josh" employee to help me.So I got up&asked the female employee what's taking so long&then again she said it'll be a few minutes when in fact I was the person who came into the bank before the other four customers!! Finally this "Josh" employee took me &by that time I was beyond furious!! I had asked him why did he take those 4 customers before me&he gave excuses saying the first guy had an appointment &the other employees were off &on vacation.Sorry but what does that have to do with me &poor customer services. He also had the nerve to ask me why did I put my phone down so hard? How I treat my phone is non of his business but his business is keeping his customers happy &satisfy!! I then asked for the branch manager and at that time I was aware that the female employee from earlier was the branch manager&she didn't even apologize or even came out to talk to me. These are the reasons why I have never liked this location. I have nothing against Chase as a corporation but I do have problems with the employees at this location because they are rude&have no ethics to treating customers&having very very poor customer service so I don't highly recommend this location at all!! How the manager acts is reflected in their fellow employees. ****"Josh" also told me that the manager can not help customers but while I was waiting she did three transaction before I was helped. So what's the point of having or being a manager if you can not tend to customers.. I've never heard in my whole entire life that managers can not tend to customers!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Frankford Crossing Branch at Dallas, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Nothappycustomer, Jul. 24, 2013
I came in to get a temporary ATM card because my debt card was stolen the night before. I walked into the bank a little after 9am, saw no employees or rather no employees came to greet me. I walked to middle of the bank&look at the drive-thru window. I saw a male&a female talking& the female employee looked at me&didn't even bother to greet me.She kept on talking with the other male employee as if I didn't exist. She waited until she she was done with her conversation before she greeted me& at that time I was only customer in the bank. She told me to wait a few minutes before the male employee name Josh can help so I sat down&waited. While I was waiting I noticed another male employee in the back corner sitting at his desk and another male employee walked out from the back room to look outside &when he turned to walk back into the back room he looked right at me but yet didn't bother to greet me &asked if I needed help. He just went to the back room.By this time my blood is boiling because I am running late to work & I was the only customer in the bank &so called "josh" have not came to help me. Instead he took another customer first. And three more customer walked in the female employee took those three before me.So by that time I'm more agitated because I've been sitting there for 15 mins already and supposingly waiting for this "Josh" employee to help me.So I got up&asked the female employee what's taking so long&then again she said it'll be a few minutes when in fact I was the person who came into the bank before the other four customers!! Finally this "Josh" employee took me &by that time I was beyond furious!! I had asked him why did he take those 4 customers before me&he gave excuses saying the first guy had an appointment &the other employees were off &on vacation.Sorry but what does that have to do with me &poor customer services. He also had the nerve to ask me why did I put my phone down so hard? How I treat my phone is non of his business but his business is keeping his customers happy &satisfy!! I then asked for the branch manager and at that time I was aware that the female employee from earlier was the branch manager&she didn't even apologize or even came out to talk to me. These are the reasons why I have never liked this location. I have nothing against Chase as a corporation but I do have problems with the employees at this location because they are rude&have no ethics to treating customers&having very very poor customer service so I don't highly recommend this location at all!! How the manager acts is reflected in their fellow employees. ****"Josh" also told me that the manager can not help customers but while I was waiting she did three transaction before I was helped. So what's the point of having or being a manager if you can not tend to customers.. I've never heard in my whole entire life that managers can not tend to customers!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Frankford Crossing Branch at Dallas, TX
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Rude and unhelpful customer service
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by Katiepeter, Jul. 19, 2013
I went to this location for the first time to cash my paycheck. The staff member took my license which is usually all they ask for but then continued to make me go to my car to get two additional copies before refusing to cash my check for no understandable reason. Will never give my business here again.
* this review was made on JPMorgan Chase Bank, Gunbarrel Branch at Boulder, CO
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby Katiepeter, Jul. 19, 2013
I went to this location for the first time to cash my paycheck. The staff member took my license which is usually all they ask for but then continued to make me go to my car to get two additional copies before refusing to cash my check for no understandable reason. Will never give my business here again.
* this review was made on JPMorgan Chase Bank, Gunbarrel Branch at Boulder, CO
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Good solid bank
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by Sunshine4000, Jul. 19, 2013
We've banked with Chase since it absorbed Wells Fargo. It's always been fine, no problems. We've lost our checkbook before and they've been great with helping recover lost $$. I love their check deposits on their ATM. As a small business owner, I'm constantly depositing checks, and this saves so much time. I like Chase Quickpay as well.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, South Medford Branch at Medford, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sunshine4000, Jul. 19, 2013
We've banked with Chase since it absorbed Wells Fargo. It's always been fine, no problems. We've lost our checkbook before and they've been great with helping recover lost $$. I love their check deposits on their ATM. As a small business owner, I'm constantly depositing checks, and this saves so much time. I like Chase Quickpay as well.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, South Medford Branch at Medford, OR
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Chase Stole $575.00 usd and cooperated with Fraud
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by Antonio, Jul. 18, 2013
We deposited a foreign check on our Chase Bank Account and asked the bank when we would know that the funds would be available. They told us that as soon at it appeared as collected in our online banking. 2 weeks later finally the checked appeared as cleared... two days later Chase took the check amount out of our account with an extra $576.00 usd yes, $576.00 usd claiming that it was exchange rate fees.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hwy 183 And Lake Creek Branch at Austin, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Antonio, Jul. 18, 2013
We deposited a foreign check on our Chase Bank Account and asked the bank when we would know that the funds would be available. They told us that as soon at it appeared as collected in our online banking. 2 weeks later finally the checked appeared as cleared... two days later Chase took the check amount out of our account with an extra $576.00 usd yes, $576.00 usd claiming that it was exchange rate fees.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hwy 183 And Lake Creek Branch at Austin, TX
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Great Service
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by HappyHBCustomer, Jul. 16, 2013
We have always had excellent customer service from every staff member.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Huntington Harbour Branch at Huntington Beach, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HappyHBCustomer, Jul. 16, 2013
We have always had excellent customer service from every staff member.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Huntington Harbour Branch at Huntington Beach, CA
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BAD BANK
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by ChaseSucks, Jul. 15, 2013
ATM NEVER WORKS! Employees are VERY FAKE and RUDE!!
They STEAL money!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelbyville Main Branch at Shelbyville, IN
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby ChaseSucks, Jul. 15, 2013
ATM NEVER WORKS! Employees are VERY FAKE and RUDE!!
They STEAL money!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Shelbyville Main Branch at Shelbyville, IN
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Unauthorized Hidden Business Banking Fees
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by RicardoShaffer, Jul. 14, 2013
Terrible Service for Business Banking. Chase bank has been auto-debiting $9.95/month since January of 2010 in addition to their $12.00/month 'Service Fee'. I have requested to seize their auto-debit , however, years later the fees continued on my Business Account. I visited this branch to make them aware of their fees. They were unable to help, so I requested to close my account. The representative got defensive and said I would have to come in another day as I had a pending transaction crediting my bank. He refused to make an exception as what I deposited was cash;not checks and my account would reflect a higher balance immediately.
RUN FROM THIS BANK> TERRIBLE SERVICE & HIDDEN FEES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lindon Branch at Lindon, UT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RicardoShaffer, Jul. 14, 2013
Terrible Service for Business Banking. Chase bank has been auto-debiting $9.95/month since January of 2010 in addition to their $12.00/month 'Service Fee'. I have requested to seize their auto-debit , however, years later the fees continued on my Business Account. I visited this branch to make them aware of their fees. They were unable to help, so I requested to close my account. The representative got defensive and said I would have to come in another day as I had a pending transaction crediting my bank. He refused to make an exception as what I deposited was cash;not checks and my account would reflect a higher balance immediately.
RUN FROM THIS BANK> TERRIBLE SERVICE & HIDDEN FEES.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Lindon Branch at Lindon, UT
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lost my money over a 1500 check
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by slawler, Jul. 04, 2013
I went through the drive thru teller on july 2,2013 and deposited over 1600 check. i cashed a hundred out and was putting the rest into my account. the teller tells me that the funds will be available on the 3rd. so today i go into my acccount and not a trace of money is there. i call the 800 number and the lady tells me there is nothing she can do because they will need to investigate and find out where the money is. so i asked to speak to her manager and this woman that gets on the phone keeps apologizing again telling me she can not help me and tomorrow is the holiday so i have to wait and call back on friday in which they can then research the check and where it went. ????? really are they kidding me. no freakin way was that going to happen. hello i mean we are not talking ten dollars missing. i have bills due including my house pymt and they are like oh well. i tell them it is unacceptable and will call channel 3 az news if i have to the cops whatever i need to do because the ass they hired misplaced or decided to keep my money idk but this is not my fault nor my families so why do we have to suffer?? why is it ok that the kid who deposited my funds who doesnt no his ass from a hole in the ground gets to go to work and potentially screw someone elses money up and if he is dishonest get to keep a job and do it again to someone. oh and get to enjoy his holiday?? and nothing else matter but the fact that they needed to fix what happened. i just wonder how they would feel if this was happening to them and their money was missing. so i got another manager who did go ahead and deposit 1500 even into my account which is still not all due to me but better then nothing and i can pay my bills and bring my kids to see the fireworks tomorrow without the anxiety as high. but until this is 100percent resolved i am not going to feel right. and i am now really thinking of bringing our buisness elsewhere. i havent had a good week with chase. the guy who is the manager on the signal butte baseling branch thinks his shit doesnt stink and made some really rude comments to me while i was opening my account. i should of know and told him he can keep his checking account along with his jerky attitude. very unhappy overall and i am going to be looking for another bank to bank with. i prob will be going back to bank of america. they were always good to my husband and i and always always resolved issues that ever arised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mesa - Ellsworth & Baseline Branch at Mesa, AZ
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Overall Ratingby slawler, Jul. 04, 2013
I went through the drive thru teller on july 2,2013 and deposited over 1600 check. i cashed a hundred out and was putting the rest into my account. the teller tells me that the funds will be available on the 3rd. so today i go into my acccount and not a trace of money is there. i call the 800 number and the lady tells me there is nothing she can do because they will need to investigate and find out where the money is. so i asked to speak to her manager and this woman that gets on the phone keeps apologizing again telling me she can not help me and tomorrow is the holiday so i have to wait and call back on friday in which they can then research the check and where it went. ????? really are they kidding me. no freakin way was that going to happen. hello i mean we are not talking ten dollars missing. i have bills due including my house pymt and they are like oh well. i tell them it is unacceptable and will call channel 3 az news if i have to the cops whatever i need to do because the ass they hired misplaced or decided to keep my money idk but this is not my fault nor my families so why do we have to suffer?? why is it ok that the kid who deposited my funds who doesnt no his ass from a hole in the ground gets to go to work and potentially screw someone elses money up and if he is dishonest get to keep a job and do it again to someone. oh and get to enjoy his holiday?? and nothing else matter but the fact that they needed to fix what happened. i just wonder how they would feel if this was happening to them and their money was missing. so i got another manager who did go ahead and deposit 1500 even into my account which is still not all due to me but better then nothing and i can pay my bills and bring my kids to see the fireworks tomorrow without the anxiety as high. but until this is 100percent resolved i am not going to feel right. and i am now really thinking of bringing our buisness elsewhere. i havent had a good week with chase. the guy who is the manager on the signal butte baseling branch thinks his shit doesnt stink and made some really rude comments to me while i was opening my account. i should of know and told him he can keep his checking account along with his jerky attitude. very unhappy overall and i am going to be looking for another bank to bank with. i prob will be going back to bank of america. they were always good to my husband and i and always always resolved issues that ever arised.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mesa - Ellsworth & Baseline Branch at Mesa, AZ
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by RedRidingHood 2013-07-10 18:39:59
I Have in my hand a check for $100,000.oo #219 drawn on the name of Zygmunt T. Domanski 07-09 292 Bedford Ave. Brooklyn, NY 11211-4273 Also check # 214 for $1,800.oo drawn on the same account for $1,800.oo. Same info. Routing #'s 021000021 acct. #834214256. Memo info blank. His address on the mailing envelope is Zygmunt T Domanski PO Box 220218 Broklyn NY 11222 Does this account exist & is there money to cover this? I knnow this is a scam, but I need to ask you. How many have you seen before??? 412-884-9419 Stephanie A. Paul
Excellent Customer Service
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by KathyO, Jul. 02, 2013
Every time I have had the occasion to visit our local Chase branch, I have been impressed with how friendly and professional all employees are! Noah Koterba is an outstanding investment advisor who really cares about clients.
The online services are very advanced in comparison with other banks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Chester Banking Center Branch at West Chester, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KathyO, Jul. 02, 2013
Every time I have had the occasion to visit our local Chase branch, I have been impressed with how friendly and professional all employees are! Noah Koterba is an outstanding investment advisor who really cares about clients.
The online services are very advanced in comparison with other banks.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West Chester Banking Center Branch at West Chester, OH
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rude
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by pcdonut, Jun. 19, 2013
My wife and I decided to give Chase a try since they have better benefits and lower merchant rates. The problem I have with this location is they are so rude. There were 3 Chase employee that said to me on different days,"Is that your mom?" Referring that my wife is my mom. Are you serious? My wife and I run a business together pushing 12hrs. 6 days a week. She work very hard and I don't appreciate the insult. How about if you don't know how the client is related to each other than just ask. So how do you guys know each other or related?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cornerstone Branch at Houston, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pcdonut, Jun. 19, 2013
My wife and I decided to give Chase a try since they have better benefits and lower merchant rates. The problem I have with this location is they are so rude. There were 3 Chase employee that said to me on different days,"Is that your mom?" Referring that my wife is my mom. Are you serious? My wife and I run a business together pushing 12hrs. 6 days a week. She work very hard and I don't appreciate the insult. How about if you don't know how the client is related to each other than just ask. So how do you guys know each other or related?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Cornerstone Branch at Houston, TX
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Love this bank
Overall Rating
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by JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JustinT88, May. 30, 2013
I would just like to say every time I have ever had a issue or problem this staff has gone over and beyond to make sure I was a happy banker. I have been helped by every employee at this bank and they have always gave me amazing customer service. Just like to say thanks to all the staff for being great! I how ever would like to say a huge thank you to Joe and his Manager you both are really great and I couldn't be happier with the customer service I have received from the both of you. Thank you and keep it up you truly make banking with chase a positive and wonderful experience.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Indian School And Miller Frys Branch at Scottsdale, AZ
5 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by scary 2013-06-10 12:23:51
Hello I’m in desperate need of help!
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
We are a financial struggling family and was forced to sell my vehicle due to my fiancé
Breaking his back and unable to work so our house payments fell behind as well as all
Other living expenses so on 5-30-13 I sold my vehicle and went to deposit at the ATM $5100.00
All the money we had to our name only for me to get a receipt stating machine having technical difficulties
And me no money and to this day I’m still being told they haven’t resolved this issue and I’m having to call
My utility companies and explain, also this very same day our only means of transportation one and only car now
That I sold mine the clutch went out luckily our mechanic friend new our situation and let us do an IOU.
Not to mention we had planed on taking our 8yr old and her 7yr old cousin to Panama City the Friday of 5-31-13
Of course we had to tell them we couldn’t go as well we had to tell them again last Friday after I was told by
The bank that I still don’t have my money & mind you this puts me in NSF but they do credit me back that however
I have no access to MY money and my life has been put on hold for almost two weeks.
I’ve called I’ve gone in person with no resolution to this I’ve only had two returned calls after I’ve left many.
Please I’m trying to be heard
Sherri Smith
Clark Memorial Hospital
by ambat 2013-06-14 09:23:07
please confirm one encashment of demand draft sent from india
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
by registered.
demand draft no.059725-0200008-8900444096.
this dd is purchased from uae exchange , palakkad ,kerala, india-678101.
this dd is sent to this address,
iissp inc,
222, east 7th street,
3rd floor,
newyork 10009,
this dd can be only encashed at jpmorganchasebank,
broadway newyork10007,
please help if this dd is encashed or not.
my e-mail id-sachidanandan23@rediffmail.com
it is confusing after 2 months.
wityh best wishes,
Love it!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Laura20133, May. 23, 2013
I love this this bank the people is excellent
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 290 And Spring Cypress Banking Cente at Cypress, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Nasty
Overall Rating
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by Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jmarshl3324, May. 23, 2013
Worst experience i had in a long time.. I was looking for some help with my accounts ive been banking with chase for over 20 years I saw a woman Natasha Bucks who wasent busy at all i ask if she can help me with a charge on my account.. I was told she only helps premier private customers and i need to have more then 100,000 to even talk with her, she pointed to go see someone in the front and walked away from me with a smug attitude.. i never had anyone make me feel so worthless like that needless to say i am closing my acocunts there no one should be that rude.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Bay Ridge Branch at Brooklyn, NY
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
OUTSTANDING Customer Service
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by pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pegsNo, May. 23, 2013
These people are attentive, through, professional and efficient. Can't ask for better than that.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Orangethorpe Branch at Fullerton, CA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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