JPMorgan Chase Bank, Humble Branch

Name:JPMorgan Chase Bank, Humble Branch
Full Service Brick and Mortar Office
Review:492 client reviews
Location:19747 Highway 59 North
Humble, TX 77338

Harris County
View Other Branches
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-2:00
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5190, view all, view on map
Total Assets:$2,167,700,000,000
Total Deposits:$1,526,755,000,000
Total Equity Capital:$215,480,000,000
Total Domestic Office Deposits:$1,274,091,000,000
Net Income:$13,562,000,000
Quarterly Net Income:$6,892,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

492 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Bad Customer Service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by adamstwelve, Jun. 27, 2016

Does anyone know who to call and the phone number at Chase Bank to make a complaint?  As most of their complaining customers have said you can never get anyone on the phone nor will they call you back.  This is crazy.  I would really appreciate if someone could give me a number to their corporate office.  I've tried to call New York to speak with the CEO Jamie Dimon and of course your not going to get thru to him.  I would really appreciate anyone's help.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Humble Branch at Humble, TX
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by MLSE 2016-09-11 12:11:37
I would like to give a commendation to Samar at the Chase Bank branch near Stew Leonard's in Danbury.  I opened up an account in March to have for 6 months just to use the coupon, and Samar was very diligent in making sure that it would be closed on the right date in September so that I wouldn't lose the bonus.   It took her a day to get a straight answer from headquarters, so she called me the next day when she got a definitive answer.   

I would NOT use the Chase branch on Newtown Road in Danbury  The woman we tried to open the account with acted as if she didn't want to help me since I was opening the account for the bonus, and then came up with an excuse why she couldn't open the account (although the Chase branch near Stew Leonard's had opened an account under the same circumstances the previous year).  I wa ready to take my deposit and give it to her manager for her to use for psychiatric counseling!

All Reviews...

Banks Nearby

Comerica Bank, Humble East Branch (0.3 miles)
Full Service Brick and Mortar Office
111 Fm Road 1960 Bypass East
Humble, TX 77338
First National Bank Texas, Humble Banking Center Rc 388 (0.4 miles)
Full Service Retail Office
9475 Fm 1960 Bypass Road
Humble, TX 77338
Wells Fargo Bank, Humble Branch (0.4 miles)
Full Service Brick and Mortar Office
123 West Main Street
Humble, TX 77338
Third Coast Bank, SSB, Third Coast Bank, Ssb (0.5 miles)
Full Service Brick and Mortar Office
20202 Hwy 59 North, Suite 190
Humble, TX 77338
Branch Banking and Trust Company, Humble Branch (0.8 miles)
Full Service Brick and Mortar Office
9467 Fm 1960 Bypass
Humble, TX 77338