Name:JPMorgan Chase Bank, HILLSDALE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star507 client reviews
Location:3590 South El Camino Real
San Mateo, CA 94403

San Mateo County
View Other Branches
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4823, view all, view on map
Total Assets:$3,201,942,000,000
Total Deposits:$2,440,722,000,000
Total Equity Capital:$303,620,000,000
Total Domestic Office Deposits:$2,014,513,000,000
Net Income:$34,342,000,000
Quarterly Net Income:$10,738,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:14%

Client Review

507 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Podcust97, Dec. 02, 2022

I was very disappointed at the service and the way I was treated. I deposited my paycheck, checked my account for the balance and found out the TELLER NEVER DEPOSITED MY CHECK! This has been a nightmare!The manager reviewed the tape from that day and saw me there with the teller. They haven't reached out to me, nor gave me any further assistance. I can't even pay my car note! This is unacceptable and I thought they were a good bank. I never had any problems until I went to this branch. I will never go to this branch again just to be disrespected based on the color of my skin!!!! They have all the check information, but won't say what happened to my check! I have to now tell the payroll department at my place of employment to issue me a new check. This is very UNPROFESSIONAL of the bank manager as well as the teller. And to think, both of them are still working there!!! DESPICABLE!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Hillsdale Branch at San Mateo, CA
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