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JPMorgan Chase Bank, HAYNES BRIDGE AND OLD ALABAMA BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4931, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,510,536,000,000 |
| Total Deposits: | $2,488,231,000,000 |
| Total Equity Capital: | $314,186,000,000 |
| Total Domestic Office Deposits: | $2,008,751,000,000 |
| Net Income: | $28,392,000,000 |
| Quarterly Net Income: | $16,678,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 19% |
| Quarterly Return on Equity: | 22% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Teller forgot to give change back
Overall Rating
Office Environment & Staff
by DoWhatsRight, Jun. 15, 2012
Teller forgot to give change back.
I bought a gift card at this Chase location (3080 old Alabama Rd, Johns Creek, GA). The total transaction was $85. I handed $90 to the teller. She did not give me change.
I was the only customer at the bank at that time so it is not like she was busy with a long line of customers.
I took a couple of minutes to write the gift card at another desk at the bank. When I wrote the amount the gift card was for on the greeting card, I realized she forgot to give me my change.
I went back and she handed me the change, which was sitting on top of her desk all this time. I wonder why she did not call me over to hand me the money before I asked for it?
I should have counted the money when I left the teller window. But it is in a teller's job description to process transactions correctly. She should have given my change without me having to ask for it.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Haynes Bridge And Old Alabama at Alpharetta, GA
0 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby DoWhatsRight, Jun. 15, 2012
Teller forgot to give change back.
I bought a gift card at this Chase location (3080 old Alabama Rd, Johns Creek, GA). The total transaction was $85. I handed $90 to the teller. She did not give me change.
I was the only customer at the bank at that time so it is not like she was busy with a long line of customers.
I took a couple of minutes to write the gift card at another desk at the bank. When I wrote the amount the gift card was for on the greeting card, I realized she forgot to give me my change.
I went back and she handed me the change, which was sitting on top of her desk all this time. I wonder why she did not call me over to hand me the money before I asked for it?
I should have counted the money when I left the teller window. But it is in a teller's job description to process transactions correctly. She should have given my change without me having to ask for it.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Haynes Bridge And Old Alabama at Alpharetta, GA
0 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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