Home > California Banks > Los Angeles Banks > JPMorgan Chase Bank Los Angeles > JPMorgan Chase Bank, HANCOCK PARK BRANCH
JPMorgan Chase Bank, HANCOCK PARK BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Racial discrimination and foreign language
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rasika, Mar. 07, 2011
I have had very negative 2 times experience with STUFF of CHASE Bank's branch Wilshre / S plymonth
first time
I wanna open bank account on this place after I got social security number. My husband and me have had important document for open bank account but some asian girl seem like head stuff said no because my new temporary ID can not used with old ID...even I shown my passport, Married license , phone bill etc.
Anyway they can not allow open my account ,wasted my time.
OKey...I went to another branch on hollywood st./ N vermont with the same document and open my account over there...they very friendly and helpful. I was very impressed.
second time
03-7-2011
I went to deposit money with the ATM. I put money 200$ but technical problems and I got slip to contact service number. I had to check in the bank coz I thought easier for me, just want to check that 200$ get in to my account completed or not.
But stuff said can not check. Because of my temporary ID is unavailable... HELLO!!! (Even I shown my old ID card with new temporary ID) They need Passport or any document...I recently married that why I change my lastname and get new ID. From now on I need to carry passport and married license all time...YES or NO?
I totally understand the security of the bank. But that made me upset because In addition, She does not try to help the best but finished conversation immediately and dismissed from the desk. By saying that "Did you finish yet? Because I have new customers who take care of" very RUDE service. I just came in this country just one year, my English is not good. Stuff said no to talk with my husband on the phone. That is a problem because I don't know if people do not understand English came to this bank...Who will help them??
Then my husband told me from cell phone, we should CLOSE ACCOUNT from Chase bank and I agree with him. The most funniest I ever had...
1. You can't check account by temporary ID but you can Close account and withdraw all of money by temporary ID.
2. Staff behind the counter charge who shown She is supervisor (her name Marilyn) can speak with my husband from cell phone after I wanna Close account
I feel like some people in this bank try to RACIAL DISCRIMINATION and FOREIGN LANGUAGE, Unequal service in CHASE Bank will damage to the organization in the long run.
This situation made me recognize that banking in the third world like my countries better than big banks like Chase in the United States.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 4333 Wilshire Blvd Branch at Los Angeles, CA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rasika, Mar. 07, 2011
I have had very negative 2 times experience with STUFF of CHASE Bank's branch Wilshre / S plymonth
first time
I wanna open bank account on this place after I got social security number. My husband and me have had important document for open bank account but some asian girl seem like head stuff said no because my new temporary ID can not used with old ID...even I shown my passport, Married license , phone bill etc.
Anyway they can not allow open my account ,wasted my time.
OKey...I went to another branch on hollywood st./ N vermont with the same document and open my account over there...they very friendly and helpful. I was very impressed.
second time
03-7-2011
I went to deposit money with the ATM. I put money 200$ but technical problems and I got slip to contact service number. I had to check in the bank coz I thought easier for me, just want to check that 200$ get in to my account completed or not.
But stuff said can not check. Because of my temporary ID is unavailable... HELLO!!! (Even I shown my old ID card with new temporary ID) They need Passport or any document...I recently married that why I change my lastname and get new ID. From now on I need to carry passport and married license all time...YES or NO?
I totally understand the security of the bank. But that made me upset because In addition, She does not try to help the best but finished conversation immediately and dismissed from the desk. By saying that "Did you finish yet? Because I have new customers who take care of" very RUDE service. I just came in this country just one year, my English is not good. Stuff said no to talk with my husband on the phone. That is a problem because I don't know if people do not understand English came to this bank...Who will help them??
Then my husband told me from cell phone, we should CLOSE ACCOUNT from Chase bank and I agree with him. The most funniest I ever had...
1. You can't check account by temporary ID but you can Close account and withdraw all of money by temporary ID.
2. Staff behind the counter charge who shown She is supervisor (her name Marilyn) can speak with my husband from cell phone after I wanna Close account
I feel like some people in this bank try to RACIAL DISCRIMINATION and FOREIGN LANGUAGE, Unequal service in CHASE Bank will damage to the organization in the long run.
This situation made me recognize that banking in the third world like my countries better than big banks like Chase in the United States.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, 4333 Wilshire Blvd Branch at Los Angeles, CA
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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