JPMorgan Chase Bank, Germantown Branch

Name:JPMorgan Chase Bank, Germantown Branch
Full Service Brick and Mortar Office
Review:489 client reviews
Location:W156n11251 Pilgrim Road
Germantown, WI 53022

Washington County
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Phone:262-253-8582
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-2:00
FDIC Cert:#628
Established:1910-02-28


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5275, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$2,198,296,000,000
Total Deposits:$1,559,153,000,000
Total Equity Capital:$214,805,000,000
Total Domestic Office Deposits:$1,288,758,000,000
Net Income:$6,670,000,000
Quarterly Net Income:$6,670,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

489 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ragod, Jul. 12, 2018

Some of the same staff members have been consistently unwelcoming, condescending, rude, and just not polite at all. I've been going to this location for a couple years and for some reason the lack of customer service skills still surprise me. I do love their ATM's and their app but it would be nice to be treated decently. I will try other locations from now on.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Monona Branch at Madison, WI
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Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by epiphany, Jul. 03, 2018

Everytime I've needed to speak with a banker, it takes a long time before they help. Today, I needed a banker and had to wait a very long time as there was only one. The other one was standing around chatting to the other banker's client, ignoring the waiting customers.  I couldn't even believe it. Disrespectful & unprofessional.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, La Jolla Village Center Branch at La Jolla, CA
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Open an account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Same, Jun. 24, 2018

Those people need to go and get a training to learn how to open an account
No clues, called 4 times to main office to ask questions how to do it.
Sad
I'm thinking of changing bank

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Bellport Branch at Bellport, NY
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All Reviews...

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