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JPMorgan Chase Bank, FAR HILLS AVENUE BRANCH
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Name: | JPMorgan Chase Bank |
Concentration: | International Specialization |
Established: | 01/01/1824 |
FDIC Insurance: | 01/01/1934 |
Holden By: | JPMORGAN CHASE&CO |
Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
# of Branches: | 4936, view all, view on map |
Website: | www.jpmorganchase.com |
Total Assets: | $3,395,126,000,000 |
Total Deposits: | $2,498,231,000,000 |
Total Equity Capital: | $299,279,000,000 |
Total Domestic Office Deposits: | $2,037,915,000,000 |
Net Income: | $47,496,000,000 |
Quarterly Net Income: | $8,610,000,000 |
Return on Assets: | 1% |
Quarterly Return on Assets: | 1% |
Return on Equity: | 15% |
Quarterly Return on Equity: | 11% |
More... |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Incompetent Staff and Mean VP / Branch Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by thejengs, Dec. 21, 2010
My branch broke two federal regulations on foreign checks that I deposited. The assistant manager admitted that this was a "colossal failure" on the branch's part. The VP of the branch was extremely mean to me and my wife and suggested that if I didn't like Chase's policies I should leave the bank. He was even dumb enough to put this in writing. The VP of the branch also said that my wife and I should be more understanding with his branch even though they broke two federal regulations. As he put it, "It's not every day that we deal with foreign checks so you can't expect us to get it right every time!"
Because of my branch's "colossal failure" my deposit of a Canadian check is now being sent to collections where it could remain for six weeks. After that, the funds will be returned to my account.
I talked to a competitor about this process and they said, "It should only take one week!"
For the record, the assistant manager told me and my wife that had the transaction been done correctly and the right paperwork been filed we would've received the funds in one week.
My last phone call with the VP ended with him saying, "I don't want to discuss this anymore with you! Don't call me again!"
Unbelievable!
DO NOT USE THS BRANCH!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Far Hills Avenue Branch at Dayton, OH
9 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by thejengs, Dec. 21, 2010
My branch broke two federal regulations on foreign checks that I deposited. The assistant manager admitted that this was a "colossal failure" on the branch's part. The VP of the branch was extremely mean to me and my wife and suggested that if I didn't like Chase's policies I should leave the bank. He was even dumb enough to put this in writing. The VP of the branch also said that my wife and I should be more understanding with his branch even though they broke two federal regulations. As he put it, "It's not every day that we deal with foreign checks so you can't expect us to get it right every time!"
Because of my branch's "colossal failure" my deposit of a Canadian check is now being sent to collections where it could remain for six weeks. After that, the funds will be returned to my account.
I talked to a competitor about this process and they said, "It should only take one week!"
For the record, the assistant manager told me and my wife that had the transaction been done correctly and the right paperwork been filed we would've received the funds in one week.
My last phone call with the VP ended with him saying, "I don't want to discuss this anymore with you! Don't call me again!"
Unbelievable!
DO NOT USE THS BRANCH!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Far Hills Avenue Branch at Dayton, OH
9 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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