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JPMorgan Chase Bank, EASTGATE WYLER PARK BRANCH
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509 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4914, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,382,195,000,000 |
| Total Deposits: | $2,505,650,000,000 |
| Total Equity Capital: | $315,369,000,000 |
| Total Domestic Office Deposits: | $2,068,042,000,000 |
| Net Income: | $25,713,000,000 |
| Quarterly Net Income: | $13,999,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 18% |
| More... | |
Client Review
509 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Notary request.
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Void, Sep. 15, 2022
Our family has been customers of Chase for many years and I have never experienced the poor management of any of their banks like this one!
At 9:45 am I went into the bank. I could see approximately 8-10 employees and NO customers.
Some employees were talking to one another, some were on computers and it was inherently apparent that they were not busy.
I asked if they could please notarize a single page letter.
I was told that I would need to make an appointment and the earliest appointment would be 11:00am.
I left went to Peoples Bank, walked in got it notarized and walked out in less time than it took for the Chase employees to give me the appointment story and schedule.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Wyler Park Branch at Cincinnati, OH
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby Void, Sep. 15, 2022
Our family has been customers of Chase for many years and I have never experienced the poor management of any of their banks like this one!
At 9:45 am I went into the bank. I could see approximately 8-10 employees and NO customers.
Some employees were talking to one another, some were on computers and it was inherently apparent that they were not busy.
I asked if they could please notarize a single page letter.
I was told that I would need to make an appointment and the earliest appointment would be 11:00am.
I left went to Peoples Bank, walked in got it notarized and walked out in less time than it took for the Chase employees to give me the appointment story and schedule.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Wyler Park Branch at Cincinnati, OH
Was this review helpful to you? Yes, No Report Abuse
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TheAppalled
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TheAppalled, Mar. 07, 2011
No Waiting Ever! May be no-one go there!?
I had been a chase customer for many years. I live in Worthington Ohio, but i also have an apt. in the east-gate area due to my new job. Today I didn't have my checkbook with me. So went to this branch, explained my situation, gave all my information, and asked for a convenience check. Manager gale refused to give me one and was lecturing and talking at me while I tired to ask why. The ruder she was the more more persistent I was though I apologized for not having my checkbook handy. gale sighed insultingly and shook her head at me and continued to do so as she was walking towards the teller. To my appall, the teller female and gale together continued to ridicule me as i heard them saying "she" "she" many times while the teller glared at me. As gale was approaching me with the check she continued to lecture me. When I asked for her name and the branch ID, she stopped and said that she was sorry if she was rude.I talked to my branch manager in Worth. and he apologized.
* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TheAppalled, Mar. 07, 2011
No Waiting Ever! May be no-one go there!?
I had been a chase customer for many years. I live in Worthington Ohio, but i also have an apt. in the east-gate area due to my new job. Today I didn't have my checkbook with me. So went to this branch, explained my situation, gave all my information, and asked for a convenience check. Manager gale refused to give me one and was lecturing and talking at me while I tired to ask why. The ruder she was the more more persistent I was though I apologized for not having my checkbook handy. gale sighed insultingly and shook her head at me and continued to do so as she was walking towards the teller. To my appall, the teller female and gale together continued to ridicule me as i heard them saying "she" "she" many times while the teller glared at me. As gale was approaching me with the check she continued to lecture me. When I asked for her name and the branch ID, she stopped and said that she was sorry if she was rude.I talked to my branch manager in Worth. and he apologized.
* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Oh My Gosh
Overall Rating
Waiting Time
Other Services
by Chris, Mar. 07, 2011
This is UNREAL! The number of negative comments.
Count me in too.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby Chris, Mar. 07, 2011
This is UNREAL! The number of negative comments.
Count me in too.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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