JPMorgan Chase Bank, EASTGATE WYLER PARK BRANCH

Name:JPMorgan Chase Bank, EASTGATE WYLER PARK BRANCH
Full Service Brick and Mortar Office
Review: 2.5star506 client reviews
Location:867 Wyler Park Drive
Cincinnati, OH 45245

Clermont County
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Phone:513-985-5380
FDIC Cert:#628
Established:10/02/1989


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4822, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,308,575,000,000
Total Deposits:$2,502,364,000,000
Total Equity Capital:$297,265,000,000
Total Domestic Office Deposits:$2,079,331,000,000
Net Income:$23,604,000,000
Quarterly Net Income:$9,308,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:13%
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Client Review

506 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Notary request.
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Void, Sep. 15, 2022

Our family has been customers of Chase for many years and I have never experienced the poor management of any of their banks like this one!
At 9:45 am I went into the bank. I could see approximately 8-10 employees and NO customers.
Some employees were talking to one another, some were on computers and it was inherently apparent that they were not busy.
I asked if they could please notarize a single page letter.
I was told that I would need to make an appointment and the earliest appointment would be 11:00am.
I left went to Peoples Bank, walked in got it notarized and walked out in less time than it took for the Chase employees to give me the appointment story and schedule.


* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Wyler Park Branch at Cincinnati, OH
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TheAppalled
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 5star Waiting Time
 1star Other Services
by TheAppalled, Mar. 07, 2011

No Waiting Ever! May be no-one go there!?

I had been a chase customer for many years. I live in Worthington Ohio, but i also have an apt. in the east-gate area due to my new job. Today I didn't have my checkbook with me. So went to this branch, explained my situation, gave all my information, and asked for a convenience check. Manager gale refused to give me one and was lecturing and talking at me while I tired to ask why. The ruder she was the more more persistent I was though I apologized for not having my checkbook handy. gale sighed insultingly and shook her head at me and continued to do so as she was walking towards the teller. To my appall, the teller female and gale together continued to ridicule me as i heard them saying "she" "she" many times while the teller glared at me. As gale was approaching me with the check she continued to lecture me. When I asked for her name and the branch ID, she stopped and said that she was sorry if she was rude.I talked to my branch manager in Worth. and he apologized.

* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
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Oh My Gosh
 1star Overall Rating
 1star Waiting Time
 1star Other Services
by Chris, Mar. 07, 2011

This is UNREAL! The number of negative comments.
Count me in too.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Eastgate Branch at Cincinnati, OH
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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