JPMorgan Chase Bank, CODDINGTOWN BRANCH

Name:JPMorgan Chase Bank, CODDINGTOWN BRANCH
Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:1301 Guerneville Rd
Santa Rosa, CA 95403

Sonoma County
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Phone:707-525-0250
FDIC Cert:#628
Established:11/01/1934


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4931, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,510,536,000,000
Total Deposits:$2,488,231,000,000
Total Equity Capital:$314,186,000,000
Total Domestic Office Deposits:$2,008,751,000,000
Net Income:$28,392,000,000
Quarterly Net Income:$16,678,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:19%
Quarterly Return on Equity:22%
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Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

INCOMPETENT AND RUDE STAFF AND MANAGER
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by LeanneGold, Feb. 12, 2011

The staff there is so incompetent and rude, it's unbelievable that Chase hires such people. A banker named Gabrielle made so many mistakes handling the closing of my account that I had to sit and wait 1/2 hour for another banker to correct it, then after that go to another branch to square things away.
Both these employees did not admit their mistake and treated me very rudely. Then when I complained to the manager Barbara, she hung up on me! So I guess it's the branch policy to be rude to customers. I will take my money and business somewhere else from now on.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coddington Branch at Santa Rosa, CA
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