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JPMorgan Chase Bank, BILTMORE BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4995, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,459,261,000,000 |
| Total Deposits: | $2,516,998,000,000 |
| Total Equity Capital: | $312,794,000,000 |
| Total Domestic Office Deposits: | $2,042,646,000,000 |
| Net Income: | $52,502,000,000 |
| Quarterly Net Income: | $12,445,000,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Stuck in the drive-through lane
Overall Rating
Waiting Time
by Gettawaygal, Jun. 12, 2018
On my way to a meeting, came through the drive-through lane in hopes of quickly cashing a check - put my check in ID into the carrier and sent it in, only to discover there was actually no-one manning the drive-through teller window - after repeatedly hitting the “call teller” button and then trying to telephone the branch to inquire as to how to get my check and ID back (or, ideally, the cash), only to receive a “we are all busy now, call back later” message, it occurred to me that maybe there was something wrong, so I drove around to the front, parked and went in, only to discover that they simply did not think it was important enough to have someone at the teller window (in which event, I suggested, perhaps they should just not keep it open).
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Biltmore Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby Gettawaygal, Jun. 12, 2018
On my way to a meeting, came through the drive-through lane in hopes of quickly cashing a check - put my check in ID into the carrier and sent it in, only to discover there was actually no-one manning the drive-through teller window - after repeatedly hitting the “call teller” button and then trying to telephone the branch to inquire as to how to get my check and ID back (or, ideally, the cash), only to receive a “we are all busy now, call back later” message, it occurred to me that maybe there was something wrong, so I drove around to the front, parked and went in, only to discover that they simply did not think it was important enough to have someone at the teller window (in which event, I suggested, perhaps they should just not keep it open).
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Biltmore Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
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