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JPMorgan Chase Bank, Review
JPMorgan Chase Bank, Review
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extremely dissatisfied
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by cammom, Aug. 12, 2014
the location in Toms river , 24 main street has become a disaster recently. the bank has changed all staff members. the new team is very lousy....I do not know why chase is paying them. They do not know their job.
they should be fired.
I am so frustrated, I am planning to drive to another branch, to see if they have good staff.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Toms River Branch at Toms River, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby cammom, Aug. 12, 2014
the location in Toms river , 24 main street has become a disaster recently. the bank has changed all staff members. the new team is very lousy....I do not know why chase is paying them. They do not know their job.
they should be fired.
I am so frustrated, I am planning to drive to another branch, to see if they have good staff.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Toms River Branch at Toms River, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Chase card services springfield
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by Algmail, Jul. 22, 2014
This job was the worst job I held in my life. Negative, management is clickish, they lie to you and their customers on a regular basis.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Springfield Main Branch at Springfield, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Algmail, Jul. 22, 2014
This job was the worst job I held in my life. Negative, management is clickish, they lie to you and their customers on a regular basis.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Springfield Main Branch at Springfield, IL
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Awesome Locations and Staff
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by TopClient, Jun. 27, 2014
Over the years, I have bank at many locations and Banks but this location is special. The staff was so endearing as soon as I walked in the door. I had just moved to this area and was just cashing a check. I met the branch manager, Mrs. Trudeaux and they now recognize me by name. I notice they treat all their customers with the same respect. No question, no transaction is too small, they are just nice professional people. This 12210 FM1960 location is one to visit.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eldridge Branch at Houston, TX
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TopClient, Jun. 27, 2014
Over the years, I have bank at many locations and Banks but this location is special. The staff was so endearing as soon as I walked in the door. I had just moved to this area and was just cashing a check. I met the branch manager, Mrs. Trudeaux and they now recognize me by name. I notice they treat all their customers with the same respect. No question, no transaction is too small, they are just nice professional people. This 12210 FM1960 location is one to visit.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Eldridge Branch at Houston, TX
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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The Service Was Awful
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by UnhappyVisit, Jun. 24, 2014
The treatment I received in the branch was poor customer service. As I sat there waiting for an 1 hour and 45 minutes; I watched Lane M. treat customers differently. She was friendly to some but rude to others. She had the worse attitude ever. I will never go back to this branch.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Old Denton/Frankford Banking Center at Carrollton, TX
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby UnhappyVisit, Jun. 24, 2014
The treatment I received in the branch was poor customer service. As I sat there waiting for an 1 hour and 45 minutes; I watched Lane M. treat customers differently. She was friendly to some but rude to others. She had the worse attitude ever. I will never go back to this branch.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Old Denton/Frankford Banking Center at Carrollton, TX
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office manager
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by discontent, Jun. 21, 2014
When This particular location opened a few years ago, I was so happy since its closer than the other one I usually go to. Over the years I can see that the staff is not like the one at the Providence location where they are so much more friendlier and will try to resolve your problem in some way or another.The staff at this location is definitely not like them at Providence. I have told my self over & over again that I'm not gonna go back to them but this time I'm firm on my decision. Even my husband has noticed their lack of interest in helping. I rather drive a little further than have to deal with the staff at Hwy6 & West Airport.
Won't be dealing with them anymore.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Highway 6 And West Airport Banking C at Sugar Land, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby discontent, Jun. 21, 2014
When This particular location opened a few years ago, I was so happy since its closer than the other one I usually go to. Over the years I can see that the staff is not like the one at the Providence location where they are so much more friendlier and will try to resolve your problem in some way or another.The staff at this location is definitely not like them at Providence. I have told my self over & over again that I'm not gonna go back to them but this time I'm firm on my decision. Even my husband has noticed their lack of interest in helping. I rather drive a little further than have to deal with the staff at Hwy6 & West Airport.
Won't be dealing with them anymore.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Highway 6 And West Airport Banking C at Sugar Land, TX
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Great Personal Service
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by trusteebro, Jun. 17, 2014
I have two trust accounts and had excellent personalized service from Sandeep Singh, Kris Fu and Samuel Cordova in the Private Client dept. I recommend this group highly.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Whittier Branch at Whittier, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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I have two trust accounts and had excellent personalized service from Sandeep Singh, Kris Fu and Samuel Cordova in the Private Client dept. I recommend this group highly.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Whittier Branch at Whittier, CA
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Mr.
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by Tomodachi, Jun. 17, 2014
Unusually helpful in setting up accounts for a veteran, including both Premium checking and savings accounts.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Corvallis Branch at Corvallis, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Tomodachi, Jun. 17, 2014
Unusually helpful in setting up accounts for a veteran, including both Premium checking and savings accounts.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Corvallis Branch at Corvallis, OR
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Select few rude tellers and front greeter
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by chendere, Jun. 05, 2014
I've been a happy Chase customer for 8 years and have been to many Chase branches. This branch particular in that the service is not consistent. Sometimes I get amazing, delightful tellers and sometimes I get a person who looks like she work at the DMV. The general mood of the office is sullen except the for the delightful ones.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 70th & Broadway Banking Cntr Branch at New York, NY
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby chendere, Jun. 05, 2014
I've been a happy Chase customer for 8 years and have been to many Chase branches. This branch particular in that the service is not consistent. Sometimes I get amazing, delightful tellers and sometimes I get a person who looks like she work at the DMV. The general mood of the office is sullen except the for the delightful ones.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, 70th & Broadway Banking Cntr Branch at New York, NY
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NO PRIVACY, EMPLOYEES DISCUSS CUSTOMER CALL INFO W/ OTHER CUSTOMERS.
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by ZEROCONFIDENTIALITY, May. 23, 2014
TELLERS DO NOT FOLLOW PROTOCOL, EMPLOYEES DISCUSS THE CONTENTS OF CUSTOMER PHONE CALLS WITH OTHER CUSTOMERS, STAFF CHANGES ATTITUDE AFTER BEING REPRIMANDED. MANAGER IS VERY UNAFFECTED BY COMPLAINTS.
I AM A VERY SATISFIED CHASE CUSTOMER FOR OVER 10 YEARS, HOWEVER I DO NOT RECOMMEND THIS LOCATION TO ANYONE WHO EXPECTS CUSTOMER ACCOUNT SECURITY AND CONFIDENTIALITY IN TRANSACTIONS OR PHONE CALLS RECEIVED AT BRANCH.
* this reviewer has be with this bank for >10 years
* this review was made on JPMorgan Chase Bank, Nutley Center St Branch at Nutley, NJ
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ZEROCONFIDENTIALITY, May. 23, 2014
TELLERS DO NOT FOLLOW PROTOCOL, EMPLOYEES DISCUSS THE CONTENTS OF CUSTOMER PHONE CALLS WITH OTHER CUSTOMERS, STAFF CHANGES ATTITUDE AFTER BEING REPRIMANDED. MANAGER IS VERY UNAFFECTED BY COMPLAINTS.
I AM A VERY SATISFIED CHASE CUSTOMER FOR OVER 10 YEARS, HOWEVER I DO NOT RECOMMEND THIS LOCATION TO ANYONE WHO EXPECTS CUSTOMER ACCOUNT SECURITY AND CONFIDENTIALITY IN TRANSACTIONS OR PHONE CALLS RECEIVED AT BRANCH.
* this reviewer has be with this bank for >10 years
* this review was made on JPMorgan Chase Bank, Nutley Center St Branch at Nutley, NJ
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ymack 2014-05-27 02:06:17
This bank sucks, 1 imparticular female manager of West Indian descent is horrible in hospitality and shows very little interest in resolve of customers banking issues...This branch n its embodiment needs a total overhaul, in addition it gives whole new definition to the phrase "caviat emptor"!!!!!!Stay far away
by ymack 2014-05-27 02:07:06
This bank sucks, 1 imparticular female manager of West Indian descent is horrible in hospitality and shows very little interest in resolve of customers banking issues...This branch n its embodiment needs a total overhaul, in addition it gives whole new definition to the phrase "caviat emptor"!!!!!!Stay far away
by rondoe 2014-06-02 16:00:06
This bank SUCKS big time and the people that work there are very rude I would rather drive to another bank then deal with those idiots
by hankhammer2 2014-10-31 15:27:27
I completely agree with this evaluation. The blonde woman who provides customer service is inattentive and a diva. She went to the manager and complained about me after I took issue with her asking me the same question three times in less than five minutes.
new to the area(wheeling, wv)
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by BigDiesel, May. 22, 2014
I travel a lot and have been doing my banking in several different states for years. Some banks are good, but this Bank is awesome! The tellers were really friendly and helpful, and there is a banker their that smiles and talks with me every time I come in. I had a question about traveling overseas and she went above and beyond to make sure I would be ready to leave. She even asked how my trip was when I got back. You can not ask for a kinder branch. thank you Sandy and Mary Ann!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Easton Employee Center Banking Cente at Columbus, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BigDiesel, May. 22, 2014
I travel a lot and have been doing my banking in several different states for years. Some banks are good, but this Bank is awesome! The tellers were really friendly and helpful, and there is a banker their that smiles and talks with me every time I come in. I had a question about traveling overseas and she went above and beyond to make sure I would be ready to leave. She even asked how my trip was when I got back. You can not ask for a kinder branch. thank you Sandy and Mary Ann!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Easton Employee Center Banking Cente at Columbus, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Mr
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by jimt75, May. 17, 2014
I was convinced to open an annuity account with the local branch with the assumption I would qualify as a preferred client and get all these great benefits. Long story short based on lots of oversights by the company and investor that did not happen. Makes you wonder if they have these kinds of oversights how well are they watching your money
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Greenfield Banking Center Branch at Greenfield, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jimt75, May. 17, 2014
I was convinced to open an annuity account with the local branch with the assumption I would qualify as a preferred client and get all these great benefits. Long story short based on lots of oversights by the company and investor that did not happen. Makes you wonder if they have these kinds of oversights how well are they watching your money
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Greenfield Banking Center Branch at Greenfield, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Kim Hagstrom
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by Slapshot, Apr. 30, 2014
The Windsor branch of Chase takes me back to my Montana roots... Friendliest staff anyone could ask for! They go above and beyond - and I've seen it first hand. I want to say thank you for the best customer service always. My son just got his very first bank account and there was NO question where he was going :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Slapshot, Apr. 30, 2014
The Windsor branch of Chase takes me back to my Montana roots... Friendliest staff anyone could ask for! They go above and beyond - and I've seen it first hand. I want to say thank you for the best customer service always. My son just got his very first bank account and there was NO question where he was going :)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Windsor Branch at Windsor, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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JD
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by JD77, Apr. 12, 2014
Went to the Visalia CA chase bank on Mooney to cash AND deposit a check. The banker practically accused me of trying to cash a fraudulent check even though I have plenty of money in the account to cover it and I have direct deposit of almost 2K every two weeks. He was arrogant and just plain rude. Closing my account and will never be back.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Visalia Branch at Visalia, CA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JD77, Apr. 12, 2014
Went to the Visalia CA chase bank on Mooney to cash AND deposit a check. The banker practically accused me of trying to cash a fraudulent check even though I have plenty of money in the account to cover it and I have direct deposit of almost 2K every two weeks. He was arrogant and just plain rude. Closing my account and will never be back.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Visalia Branch at Visalia, CA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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they own an abandoned house and will not maintain it
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by neighbor, Apr. 04, 2014
They own an abandoned house at 415 brookridge st that looks terrible lawn is terrible, a huge dead tree in the back yard is waiting to take out electricity in the neighborhood and they seem to not care about any of this.
* this review was made on JPMorgan Chase Bank, Allouez Branch at Green Bay, WI
6 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby neighbor, Apr. 04, 2014
They own an abandoned house at 415 brookridge st that looks terrible lawn is terrible, a huge dead tree in the back yard is waiting to take out electricity in the neighborhood and they seem to not care about any of this.
* this review was made on JPMorgan Chase Bank, Allouez Branch at Green Bay, WI
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by 5656AV 2014-06-21 18:36:13
In regards to a letter received from JP Morgan Chase Bank NA. P.O. Box 659672. San Antonio TX 78265-96772.
I would like to speak with Ms. Patricia A. Vitello.
Senior Vice President Telephone Banking.
I would like to speak with Ms. Patricia A. Vitello.
Senior Vice President Telephone Banking.
review for an employee at this branch
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by always, Apr. 02, 2014
I love chase bank completely, especially this branch! There is an employee at this branch that stands out particulary. I think her name is Diane Grammar. No matter if she is working the drive up window or at a station, she is there to help you, no matter what you need. She is so helpful and always, always has a beautiful smile on her face. No matter my mood concerning financial concerns, she is there to help me work through it. She is definately a great employee and a true assest to her chase branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Glenmary Banking Center Branch at Louisville, KY
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby always, Apr. 02, 2014
I love chase bank completely, especially this branch! There is an employee at this branch that stands out particulary. I think her name is Diane Grammar. No matter if she is working the drive up window or at a station, she is there to help you, no matter what you need. She is so helpful and always, always has a beautiful smile on her face. No matter my mood concerning financial concerns, she is there to help me work through it. She is definately a great employee and a true assest to her chase branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Glenmary Banking Center Branch at Louisville, KY
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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26yrcustomer
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by bummedwithbank, Apr. 01, 2014
I went in with someone to get a title notarized. The banker never introduced himself, then didn't give the seller proper directions and when he filled it out wrong didn't tell us it voided the title. When I called the bank manager said (the notary banker) may be able to do something without having to pay the $17. When the notary banker got on he said sorry he filled it out wrong nothing I can do about it. Bank sure has changed from back in the day. I will be looking for a new bank. I have been a loyal customer for 26 years. This was my first bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mantua Branch at Mantua, OH
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bummedwithbank, Apr. 01, 2014
I went in with someone to get a title notarized. The banker never introduced himself, then didn't give the seller proper directions and when he filled it out wrong didn't tell us it voided the title. When I called the bank manager said (the notary banker) may be able to do something without having to pay the $17. When the notary banker got on he said sorry he filled it out wrong nothing I can do about it. Bank sure has changed from back in the day. I will be looking for a new bank. I have been a loyal customer for 26 years. This was my first bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mantua Branch at Mantua, OH
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I was shocked
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by JoseNoain55, Mar. 27, 2014
Something was wrong with my paycheck, stood there called my boss. When I got off the phone I was yelled at by the branch manager. I was confused, trying to figure out the man's problem. Especially because as I walked in he was telling his employee he has to be friendly at all times.
* this review was made on JPMorgan Chase Bank, Clifton Van Houten Branch at Clifton, NJ
10 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JoseNoain55, Mar. 27, 2014
Something was wrong with my paycheck, stood there called my boss. When I got off the phone I was yelled at by the branch manager. I was confused, trying to figure out the man's problem. Especially because as I walked in he was telling his employee he has to be friendly at all times.
* this review was made on JPMorgan Chase Bank, Clifton Van Houten Branch at Clifton, NJ
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Zionsville branch is excellent
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by retirees, Mar. 24, 2014
The staff at the Zionsville, Indiana branch has been so helpful in the past several years. Even when I closed an account, they were willing to help me and took care of business for my deceased mother. My mother was 86yrs old and banked with what has become "Chase" all of her adult life.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Zionsville Branch at Zionsville, IN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby retirees, Mar. 24, 2014
The staff at the Zionsville, Indiana branch has been so helpful in the past several years. Even when I closed an account, they were willing to help me and took care of business for my deceased mother. My mother was 86yrs old and banked with what has become "Chase" all of her adult life.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Zionsville Branch at Zionsville, IN
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makes promises they cant deliver-dont return phone calls and encourage you to apply to refiance
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by joeyjon, Mar. 16, 2014
Promise they will call you they next day and they dont bother. Dont write checks with your mouth u cant cash! Dont tell people you will refiarefinance when you can't. Your wasting out time and lowering our scores
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wintersville Branch at Steubenville, OH
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joeyjon, Mar. 16, 2014
Promise they will call you they next day and they dont bother. Dont write checks with your mouth u cant cash! Dont tell people you will refiarefinance when you can't. Your wasting out time and lowering our scores
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wintersville Branch at Steubenville, OH
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makes promises they cant deliver-dont return phone calls and encourage you to apply to refiance
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by joeyjon, Mar. 16, 2014
Promise they will call you they next day and they dont bother. Dont write checks with your mouth u cant cash! Dont tell people you will refiarefinance when you can't. Your wasting out time and lowering our scores
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wintersville Branch at Steubenville, OH
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joeyjon, Mar. 16, 2014
Promise they will call you they next day and they dont bother. Dont write checks with your mouth u cant cash! Dont tell people you will refiarefinance when you can't. Your wasting out time and lowering our scores
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Wintersville Branch at Steubenville, OH
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by liarsclub 2014-04-01 14:23:06
Poorly run branch. Manager has begged me to move my car loan and home loan there for months. Gave him my score ahead of time and advised they would not finance me. Mr Mathew assured me his girls could. Made an appointment for last Saturday and the Marie did not show up for work that day. I was a Chase customer for years and this group of clowns lost me with empty promises
by liarsclub 2014-04-01 14:28:37
New branch manager makes promises he can't keep. He would be better off not dealing with public. Mr Matthews stands breathing down tellers necks begging everyone to move their mortgage there! Move your car loan there. Give him your credit score and he assures you his girls can get you a loan. Day they pull yout credit your score drops 30 points. Made appointment with loan officer marie and she does not show up for work that day and never apologized for her being a now show.
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Banks Nearby
U.S. Bank, WEST BELL ROAD SAFEWAY BRANCH (0.1 miles)
Full Service Retail Office
3450 W Bell Rd
Phoenix, AZ 85053
Full Service Retail Office
3450 W Bell Rd
Phoenix, AZ 85053
Wells Fargo Bank, BELL & 34TH AVENUE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
3402 W Bell Rd
Phoenix, AZ 85053
Full Service Brick and Mortar Office
3402 W Bell Rd
Phoenix, AZ 85053
Bank of America, BELL ROAD AND BLACK CANYON BRANCH (0.8 miles)
Full Service Brick and Mortar Office
2903 W Bell Rd
Phoenix, AZ 85053
Full Service Brick and Mortar Office
2903 W Bell Rd
Phoenix, AZ 85053
BMO Bank, BELL & BLACK CANYON (0.8 miles)
Full Service Brick and Mortar Office
2839 W Bell Rd
Phoenix, AZ 85053
Full Service Brick and Mortar Office
2839 W Bell Rd
Phoenix, AZ 85053