Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:5531 Mahoning Ave
Youngstown, OH 44515

Mahoning County
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FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4936, view all, view on map
Total Assets:$3,395,126,000,000
Total Deposits:$2,498,231,000,000
Total Equity Capital:$299,279,000,000
Total Domestic Office Deposits:$2,037,915,000,000
Net Income:$47,496,000,000
Quarterly Net Income:$8,610,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:11%

Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Very helpful bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by marobb, Dec. 24, 2012

This branch of Chase is quite nice.  Although it is smaller and not as attractive to the naked eye as the ones in Boardman or Niles, it is filled with nice staff and there isn't a large waiting time.  I have read the comments about problems with deposits, services, and rude bankers/bank tellers and you can't always depend on the people who complain.  This branch has 3 stars but the reason why I am rating it all 5 is because I have not have any trouble with anyone there.

I come in and go to a teller that will take me, cash my check, and then proceed to leave.  Some of the tellers enjoy "small talk" if you don't have a ton of people behind you.  It's also customary to come in with a good mood and attitude.  I am assuming that the people here that are complaining came in with nasty attitudes in the first place because I have never had any of the problems described and know many people who actually like the bank.  Acting like a moron and being demanding isn't going to help your case.  I've also never had any problems with the bankers when depositing large checks or withdrawing a large amount.  They are quite informative and friendly.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Austintown Branch at Youngstown, OH
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