Home > Texas Banks > Garland Banks > JPMorgan Chase Bank Garland > JPMorgan Chase Bank, 1 30 And Broadway Branch
JPMorgan Chase Bank, 1 30 And Broadway Branch
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489 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 1824-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Jpmorgan Chase & Co. |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 5275, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $2,198,296,000,000 |
| Total Deposits: | $1,559,153,000,000 |
| Total Equity Capital: | $214,805,000,000 |
| Total Domestic Office Deposits: | $1,288,758,000,000 |
| Net Income: | $6,670,000,000 |
| Quarterly Net Income: | $6,670,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
489 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ragod, Jul. 12, 2018
Some of the same staff members have been consistently unwelcoming, condescending, rude, and just not polite at all. I've been going to this location for a couple years and for some reason the lack of customer service skills still surprise me. I do love their ATM's and their app but it would be nice to be treated decently. I will try other locations from now on.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Monona Branch at Madison, WI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ragod, Jul. 12, 2018
Some of the same staff members have been consistently unwelcoming, condescending, rude, and just not polite at all. I've been going to this location for a couple years and for some reason the lack of customer service skills still surprise me. I do love their ATM's and their app but it would be nice to be treated decently. I will try other locations from now on.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Monona Branch at Madison, WI
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Unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by epiphany, Jul. 03, 2018
Everytime I've needed to speak with a banker, it takes a long time before they help. Today, I needed a banker and had to wait a very long time as there was only one. The other one was standing around chatting to the other banker's client, ignoring the waiting customers. I couldn't even believe it. Disrespectful & unprofessional.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, La Jolla Village Center Branch at La Jolla, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby epiphany, Jul. 03, 2018
Everytime I've needed to speak with a banker, it takes a long time before they help. Today, I needed a banker and had to wait a very long time as there was only one. The other one was standing around chatting to the other banker's client, ignoring the waiting customers. I couldn't even believe it. Disrespectful & unprofessional.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, La Jolla Village Center Branch at La Jolla, CA
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Open an account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Same, Jun. 24, 2018
Those people need to go and get a training to learn how to open an account
No clues, called 4 times to main office to ask questions how to do it.
Sad
I'm thinking of changing bank
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Bellport Branch at Bellport, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Same, Jun. 24, 2018
Those people need to go and get a training to learn how to open an account
No clues, called 4 times to main office to ask questions how to do it.
Sad
I'm thinking of changing bank
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Bellport Branch at Bellport, NY
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