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HomeTrust Bank, Review
HomeTrust Bank, Review
Average rating based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 3 Reviews with 1 Star
Bye
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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local but limited
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by ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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"Best" Bank...not so much
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by ProudNC, Jul. 26, 2011
I get so sick of banks touting their "Best Bank" awards when they are really unaccommodating snobs. I would never recommend this bank to anyone. Do yourself a favor and go down the street to a much better bank. It will pay off in the long run.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Waynesville Office Branch at Waynesville, NC
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ProudNC, Jul. 26, 2011
I get so sick of banks touting their "Best Bank" awards when they are really unaccommodating snobs. I would never recommend this bank to anyone. Do yourself a favor and go down the street to a much better bank. It will pay off in the long run.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Waynesville Office Branch at Waynesville, NC
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Brandy06 2014-08-19 14:42:06
We just switched from a BIG bank down the street.. We only wish we had done do years ago. The service is exceptional and you feel like your st a local bank. A few challenges here and there but you will love feeling your more than a number!
We just obtained a construction loan through Home trust and could not be happier with their caring attitude and exceptional service!
Highly recommended
We just obtained a construction loan through Home trust and could not be happier with their caring attitude and exceptional service!
Highly recommended
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