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HomeTrust Bank, Review
HomeTrust Bank, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 3 Reviews with 1 Star
Bye
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Notgoodatthejob, Sep. 26, 2018
Do not know how to handle anything but very simple transactions. Anything complicated is a dilemma. Do not use.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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local but limited
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by ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby ramidios, Oct. 19, 2013
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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"Best" Bank...not so much
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by ProudNC, Jul. 26, 2011
I get so sick of banks touting their "Best Bank" awards when they are really unaccommodating snobs. I would never recommend this bank to anyone. Do yourself a favor and go down the street to a much better bank. It will pay off in the long run.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Waynesville Office Branch at Waynesville, NC
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ProudNC, Jul. 26, 2011
I get so sick of banks touting their "Best Bank" awards when they are really unaccommodating snobs. I would never recommend this bank to anyone. Do yourself a favor and go down the street to a much better bank. It will pay off in the long run.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Waynesville Office Branch at Waynesville, NC
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Brandy06 2014-08-19 14:42:06
We just switched from a BIG bank down the street.. We only wish we had done do years ago. The service is exceptional and you feel like your st a local bank. A few challenges here and there but you will love feeling your more than a number!
We just obtained a construction loan through Home trust and could not be happier with their caring attitude and exceptional service!
Highly recommended
We just obtained a construction loan through Home trust and could not be happier with their caring attitude and exceptional service!
Highly recommended
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