Home Federal Bank of Tennessee, GATLINBURG BRANCH

Banking Services
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by my3grands, Jul. 17, 2020

I have been with Home Federal Bank for over 15 years. I pretty much us the Karn’s branch and the staff are exceptional . I’d say I use the drive through about 90% of the time and I’m just amaze me that I can drive up to that window they always call me by name, they ask me how I’m doing they also  ask how my family is doing and ask about our grand babies. My Emma gets so excited when they give her a doggie treat and if my grands are not with me they always give me 3 suckers to take with them. Thank You Home Federal for making our banking services a pleasant one and  we hope to be here 15 more years working with you

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Home Federal Bank of Tennessee, Karns Branch at Knoxville, TN
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30 Years of Experience Banking Here
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by DocIII, Jun. 27, 2018

I have banked at the Oak Ridge branch of Home Federal Bank. They provided the mortgage on my house and several types of services, including checking and savings accounts, CDs, and safety deposit box. The rates have been competitive and the service has been exceptional. I recommend this branch without reservation.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Home Federal Bank of Tennessee, Oak Ridge Branch at Oak Ridge, TN
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Home Appraisals
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by Riichard1965, Apr. 24, 2014

I applied for a bridge loan at this location.  Wendy was exceptional in her assistance.  Wendell did the appraisal on our home.  We found him to be arrogant, condescending and rude.  He spent around 15 to 20 minutes in our home.  Problems?  He pays no attention to details.  1. He put a completely different first name than mine on each page of the appraisal.  2. He failed to include our full season sunroom in the overall square footage.  3. After approximately $50,000 in home improvements, to include a 30 yr dimensional roof, a Champion Sunroom, new wood flooring, new bricked fireplace, granite countertops, tile backsplash, a new $6,000 H&A unit, new LED water heater, totally new lighting etc, he gave us $2,000 credit for them and most of them were done within one to two years of the appraisal!  The end result was a mockery.  Our home was only 13 yrs old and extremely well kept.  Be aware that Wendell is a full time salaried employee of Home Federal Bank and not an independent appraiser.  Do you think there might be some conflict of interest in this picture?  ABSOLUTELY!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Home Federal Bank of Tennessee, Isaiah's Landing Branch at Knoxville, TN
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