Great Southern Bank, Review

Outstanding Service
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by RandyH, Dec. 05, 2018

While this is not a "Big" bank, their customer service is outstanding.  I would much rather bank with a branch where they know me and my name, and care about assisting me, then some Big national bank where you're just a number.  The branch managers - Lianne, and now Minda, are excellent!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Great Southern Bank, Lake St. Louis Branch at Lake Saint Louis, MO
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Great Southern branch on West Chestnut
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by repeat, Jul. 06, 2016

I have been banking at that branch 4 8 years I have Never failed to be Greeted As if I was their only customer They are so friendly And Eager to help If they don't have an answer for a question they will get the answer for you right away I just love my bank and I appreciate you everyone that works there If you're looking for a bread bag go to your nearest branch of Great Southern And be part of their family Thank you for listening or reading

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Great Southern Bank, West Chestnut Branch at Springfield, MO
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Fee happy bank
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by cal18, Jan. 28, 2015

I have been with this bank since it bought out the previous bank.  I have multiple accounts and if one account is overdrawn they charge me fees even though the other accounts have more than enough to cover the transaction.  They will allow you to sign up for a 'sweep account' for which they will charge you a fee.  There is already a fee for the checking account and now they want another fee to avoid an overdraft fee.  No thank you.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Great Southern Bank, Spring Hill Branch at Spring Hill, KS
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Great place to bank!!! :)
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by DunesBaker10, Nov. 15, 2014

I have banked with these people since 2001.  I have NEVER had any problem with them at all.  There were a few times where I messed up or things happened out of my control, they pardoned and made things right for me and my family.  I can't complain about Great Southern Bank at all, in fact, I appreciate them more than I can say!!! :)

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Great Southern Bank, 2727 Hamilton Blvd Branch at Sioux City, IA
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They loose payments...
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by Customer1977, Sep. 08, 2014

Got a brand new car loan, I have had my bank send them my payments so I had confirmation and guarantee of it's arrival on a specific date.  THEY HAVE LOST ALL THREE PAYMENTS!  I'm having to hand deliver my payments now.  Oh and if you call be prepared to be on hold anywhere from 15 to 30 min.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Great Southern Bank, E Branch at Springfield, MO
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