Glacier Bank, Review

Glacier Bank, Review

Average rating stars based on 6 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
4
4 star:
1
3 star:
0
2 star:
0
1 star:
1
Wonderful customer service - All staff-from top down bend over backwards to be helpful.
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by MarvaHoffmeyer, Jul. 22, 2021

My CPA recommended this excellent bank because of the customer service, free checks, no service charges, etc.--but even so, I didn't expect the time and effort expended by the Vice President when there was a glitch with the PPP.
The tellers will open the door early if they seen a customer waiting for 9:00 to come, and there is no wait when assistance with online banking or other services is needed.  Best bank in Casper for sure!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Glacier Bank, Casper Branch at Casper, WY
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Patient and Knowledgable
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by loritravels, Oct. 21, 2019

My father recently passed away. There were a lot of changes to be made with his Estate account and I had so many questions. Everyone here was so patient and kind. Even though I live in Oregon, I will continue to do banking here for a long time!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Glacier Bank, Choteau Branch at Choteau, MT
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The best bank ever!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Kent1995, Dec. 21, 2013

Citizens Community Bank treats me so well - they are excellent to work with.  I tell all of my friends they need to make the switch.  I am one very satisfied customer!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Glacier Bank, Glacier Bank at Kalispell, MT
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Customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by enclave, Dec. 20, 2013

I was very upset about the review I read on this site.  My experience with Citizens Community Bank and Oli Devaud has been nothing but positive.  They are the friendliest bank I have ever had and it disturbs me that someone would want to trash a really good bank. Sounds like someone who has an ax to grind.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Glacier Bank, Glacier Bank at Kalispell, MT
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Customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by enclave, Dec. 20, 2013

I was very upset about the review I read on this site.  My experience with Citizens Community Bank and Oli Devaud has been nothing but positive.  They are the friendliest bank I have ever had and it disturbs me that someone would want to trash a really good bank. Sounds like someone who has an ax to grind.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Glacier Bank, Glacier Bank at Kalispell, MT
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HORRIBLE CUSTOMER SERVICE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
by BNorth85, Sep. 27, 2013

Olly Devo was one of the worst bank representatives I ever talked to at this branch he made my experience awful and i am shutting my account down I cant believe they let aggressive pushy rude people like this guy work at a bank I would think it would be a security risk. I warn anyone who would consider opening an account here to not warning DO NOT work with this bank awful representatives not willing to work with you what so ever.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Glacier Bank, Arthur Avenue Branch at Pocatello, ID
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