Full Service Brick and Mortar Office
Review: 2.5star25 client reviews
Location:1060 Lititz Pike
Lititz, PA 17543

Lancaster County
View Other Branches
FDIC Cert:#7551

The Bank

Name:Fulton Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:214, view all, view on map
Total Assets:$27,293,439,000
Total Deposits:$21,382,678,000
Total Equity Capital:$2,877,982,000
Total Domestic Office Deposits:$21,382,678,000
Net Income:$159,863,000
Quarterly Net Income:$85,575,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:12%

Client Review

25 client reviews of Fulton Bank scored 2.5 out of 5.

Needs to get with the times
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by vhcrna, Dec. 10, 2014

Left Wells Fargo to switch to Fulton Bank. Very disappointed. Many features for ATM and online banking that I was used to was not offered through Fulton. Spoke with manager Terry and he had me fill out a form requesting these updates. Said he would pass it on & someone would call me. No one ever called. I called him about 2 wks. later & he was surprised no one called me and assured someone would call. No one has called. When using ATM, accts. are only named checking and savings and I don't know which account is which. Wells Fargo let me nickname my accts. so I knew exactly which account I was accessing. Can't put a memo on your transfers on the mobile app. Wells Fargo had a space for a memo so I could write what the transfer was for. Very convenient when you're making regular transfers. Went to transfer money from joint savings to my husbands money market acct. I did not know the acct. number, just that it was a money market acct.  the tellers couldn't tell which was his money mrkt. acct. it was quite the to-do. Later, when three tellers finally figured it out, they said I had the wrong number, yet the last 4 numbers of the acct. I had was the same 4 numbers of that acct. ?!? They need to get up to speed with technology. Oh and you can't deposit checks without an envelope in their ATMs... Come ON people...what are we waiting for? Fulton Bank is back in the dark ages. I wished I would have checked these things before I switched all our automatic bill pays. I am looking for another bank (not Wells Fargo) that can offer me similar things that WF has. Ane at least I know what research to do before just automatically switching.  Good luck, but I am VERY disappointed with what they have and with their customer service.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Lititz South Branch at Lititz, PA
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