Fulton Bank, Federal Plaza Branch
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23 client reviews
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| Name: | Fulton Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1882-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Fulton Financial Corp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 211, view all, view on map |
| Website: | www.fultonbank.com |
| Total Assets: | $25,647,791,000 |
| Total Deposits: | $21,911,735,000 |
| Total Equity Capital: | $2,872,271,000 |
| Total Domestic Office Deposits: | $21,911,735,000 |
| Net Income: | $316,797,000 |
| Quarterly Net Income: | $66,455,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
23 client reviews of Fulton Bank scored 2.5 out of 5.
Convenient But Mobile Banking Site is Terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rmorin49, Jun. 23, 2020
We have been customers for over 20 years of Hagerstown Trust, then Columbia Bank and now Fulton Bank. The staff at the Longmeadow Branch are wonderful but the Fulton Mobile Banking site is terrible. Wait time on the phone is absolutely unreasonable up to 60 minutes. I attempted to add other institutions so that I can make transfers but the site locked me out and now I have to fill out paperwork and get authorization from the other institution in order to transfer funds. My wife and I may well just close our accounts and there are several other banks within walking distance of our home.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Fulton Bank, Long Meadow Branch at Hagerstown, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rmorin49, Jun. 23, 2020
We have been customers for over 20 years of Hagerstown Trust, then Columbia Bank and now Fulton Bank. The staff at the Longmeadow Branch are wonderful but the Fulton Mobile Banking site is terrible. Wait time on the phone is absolutely unreasonable up to 60 minutes. I attempted to add other institutions so that I can make transfers but the site locked me out and now I have to fill out paperwork and get authorization from the other institution in order to transfer funds. My wife and I may well just close our accounts and there are several other banks within walking distance of our home.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Fulton Bank, Long Meadow Branch at Hagerstown, MD
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by Lisas6 2021-01-05 12:13:23
Called Fulton for a loan payoff and followed their instructions. Just found out they were WRONG! But, they didn't tell us. Not by mail, email or phone. We called in (waifing an hr on hold) 2nd time looking for title status. We are paying additional interest and were assessed late fees. Its infuriating to have late fees on a loan we paid off early. Total incompetence. Utter lack of respect for our business, money, and credit scores.
Shonda is the greatest!
Overall Rating
by suew, Apr. 25, 2020
I am not a customer of Fulton Bank but there is a young woman there that is absolutely wonderful when I go in and cash my checks. Her name is Shonda and I want to give her a big shout out for all she does....Thank you very much, Shonda......
* this review was made on Fulton Bank, Rehoboth Beach Branch at Dewey Beach, DE
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Overall Ratingby suew, Apr. 25, 2020
I am not a customer of Fulton Bank but there is a young woman there that is absolutely wonderful when I go in and cash my checks. Her name is Shonda and I want to give her a big shout out for all she does....Thank you very much, Shonda......
* this review was made on Fulton Bank, Rehoboth Beach Branch at Dewey Beach, DE
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Excellent Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DanielleF, Apr. 24, 2020
The staff at the West Chester Fulton bank are always helping and friendly. Thank you all.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, West Chester Downtown Branch at West Chester, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DanielleF, Apr. 24, 2020
The staff at the West Chester Fulton bank are always helping and friendly. Thank you all.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fulton Bank, West Chester Downtown Branch at West Chester, PA
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